BIAB was silent but this happened on the last update too. Control panel playback devices showed that my default playback device was no longer selected.
just turned off sound as far as I remember - it had done it before so this time i was prepared. the default player was no longer default. simple fix as i knew what was going on this time
Just update Win10, ver. 1803, BIAB can not load WAS. The Window Audio session error:"Could not find device that matches the name.The error number is -9985 "
What version and build of Band-in-a-Box are you using?
The -9985 error was first noted after the initial release of 2018. The error was corrected in a later release. If you're using 2018, update to build 516. You can download it +++ HERE +++.
Also, if you haven't done this yet, right click on the Band-in-a-Box desktop icon, click on the "Advance" button and enable the "Run As Administrator" checkbox.
Thank you for sharing your experience with Windows 10, version 1803. I hope you have rolled back the update and your computer now works as it did before the update.
My computer still has Windows 7 so my computer was not affected by the update.
I did update windows 10 to latest build on two partitions on my main music computer and on a separate computer as well.
ALl went well enough though when I started biab no sound, clicked the sound icon on the taskbar and I think it was set to heaphones, changed to speakers again and all was well.
SO yes I think it is very possible it can change playback device.
Windows 10 (64bit) M-Audio Fast Track Pro, Band in a Box 2025, Cubase 14, Cakewalk and far too many VST plugins that I probably don't need or will ever use
HI Mat Normally you get this hd sound driver for when the hd monitor is connected to the system by a HDMI lead , and as such it is part of that driver. As they assume you would want your sound and video to come from the same location for movies etc, I get over this in w7 as below This gives me the following behaviour :
If the AKAI audio interface is present and switched on at win start up this will be my default. as in pic.
If the AKAI is not present or off, but the HD monitor is in use that comes up next instead.and the sound comes from the 32” monitor.
If I am using the laptop away from my set up say as a portable, as neither the AKAI or the HD monitor is in use it falls through to the on board sound card and laptop speakers. As a standalone. All the above applies to the windows side of things
However I do have to make sure that BIAB knows which one I am using at any time As obviously it remembers my Audio settings and drivers. The same is true for most of my other music software unless it relies on using the current windows driver in use. Just my thoughts Mike
Thanks Mike. That makes sense when using an HDMI connection, I agree (I still uninstall it) but it also happens on my older Windows 10 PC not using HDMI.
Craig Anderson alerted us to this a year or so ago, and actually determined it made a difference in the performance of SONAR. I’ve been deleting the HD audio driver regularly ever since.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
I’ve had this happen. No matter how often I uninstall it, Windows keeps adding back an HD Audio driver for my monitor. Why? It has also flipped my audio to the WAS driver which, on my system, doesn’t work well.
The HD audio driver keeps coming back after uninstalling it, and i have also disabled all RealTek audio on my mainboard's BIOS (ASUS x99). The only way to get rid of this persistent HD, and out of the way on my system, is: disable it in Device Manager, and leave the drivers be .. F
correct - just DISABLE, it stays disabled, but uninstalling just allows Win or AMD (or NVIDA or whatever Graphics card you have) to re-install and re-enable it.
I updated to the latest Win 10 feature update v1803 and was then unable to start BIAB.
The initial logo came on screen and then a small 'preparing to install' window appeared behind it, and that was that. I tried a few different ways to start BIAB but nothing worked.
I had this problem with a previous Windows feature update.
For now I have reverted to the previous version of Windows and BIAB is back working.
I've delayed the windows update for 90 days but eventually will have to install, so hopefully this problem will be sorted by then.
Yes to the question, this happens here regularly with Win10 updates.
BIAB – 2025, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud (Tip: No need to create a SC account to hear music - just hit ESC ).
It got me in a rather strange way. BIAB was playing fine through my focusrite device. But I invoked the "song" wizard from an .mp3 to get tempo and a chord chart. Hit play and NO sound. BIAB ok, wizard dead audio. While on the phone with pgmusic support, they asked me to check my playback device. Sure enough, default Win10 sound card had become internal el cheapo card.
It might be consider a "bug". BIAB was still locked into focusrite, but wizard went to win10 default. But then again, hey Microsoft, pretty sloppy update actions to change settings without permission.
I’ve had this happen. No matter how often I uninstall it, Windows keeps adding back an HD Audio driver for my monitor. Why? It has also flipped my audio to the WAS driver which, on my system, doesn’t work well.
The HD audio driver keeps coming back after uninstalling it, and i have also disabled all RealTek audio on my mainboard's BIOS (ASUS x99). The only way to get rid of this persistent HD, and out of the way on my system, is: disable it in Device Manager, and leave the drivers be .. F
Originally Posted By: limestone
.... But then again, hey Microsoft, pretty sloppy update actions to change settings without permission.
You'll really need to turn off windows update in services, and if you (accidentally) updated your (1803 only?) with some manually downloaded KB#######, you will need to check/do it again as they pester you occasionally by automatically switching it back on ....
We’ve expanded the Band-in-a-Box® RealTracks library with 202 incredible new RealTracks (in sets 449-467) across Jazz, Blues, Funk, World, Pop, Rock, Country, Americana, and Praise & Worship—featuring your most requested styles!
Jazz, Blues & World (Sets 449–455):
These RealTracks includes “Soul Jazz” with Neil Swainson (bass), Mike Clark (drums), Charles Treadway (organ), Miles Black (piano), and Brent Mason (guitar). Enjoy “Requested ’60s” jazz, classic acoustic blues with Colin Linden, and more of our popular 2-handed piano soloing. Plus, a RealTracks first—Tango with bandoneon, recorded in Argentina!
Rock & Pop (Sets 456–461):
This collection includes Disco, slap bass ‘70s/‘80s pop, modern and ‘80s metal with Andy Wood, and a unique “Songwriter Potpourri” featuring Chinese folk instruments, piano, banjo, and more. You’ll also find a muted electric guitar style (a RealTracks first!) and “Producer Layered Guitar” styles for slick "produced" sound.
Country, Americana & Praise (Sets 462–467):
We’ve added new RealTracks across bro country, Americana, praise & worship, vintage country, and songwriter piano. Highlights include Brent Mason (electric guitar), Eddie Bayers (drums), Doug Jernigan (pedal steel), John Jarvis (piano), Glen Duncan (banjo, mandolin & fiddle), Mike Harrison (electric bass) and more—offering everything from modern sounds to heartfelt Americana styles
And, if you are looking for more, the 2025 49-PAK (for $49) includes an additional 20 RealTracks with exciting new sounds and genre-spanning styles. Enjoy RealTracks firsts like Chinese instruments (guzheng & dizi), the bandoneon in an authentic Argentine tango trio, and the classic “tic-tac” baritone guitar for vintage country.
You’ll also get slick ’80s metal guitar from Andy Wood, modern metal with guitarist Nico Santora, bass player Nick Schendzielos, and drummer Aaron Stechauner, more praise & worship, indie-folk, modern/bro country with Brent Mason, and “Songwriter Americana” with Johnny Hiland.
Plus, enjoy user-requested styles like Soul Jazz RealDrums, fast Celtic Strathspey guitar, and Chill Hop piano & drums!
With your version 2025 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Or upgrade to the 2025 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2025 RealCombos Booster PAK:
-For Pro customers, this includes 33 new RealTracks and 65+ new RealStyles.
-For MegaPAK customers, this includes 29 new RealTracks and 45+ new RealStyles.
-For UltraPAK customers, this includes 20 new RealStyles.
Look Ma! More MIDI 13: Country & Americana
Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes
MIDI SuperTracks Set 44: Jazz Piano
Artist Performance Set 17: Songs with Vocals 7
Playable RealTracks Set 4
RealDrums Stems Set 7: Jazz with Mike Clark
SynthMaster Sounds and Styles (with audio demos)
128 GM MIDI Patch Audio Demos.
Looking for more great add-ons, then upgrade to the 2025 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyles,
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
Look Ma! More MIDI 14: SynthMaster,
Instrumental Studies Set 23: More '80s Hard Rock Soloing,
MIDI SuperTracks Set 45: More SynthMaster
Artist Performance Set 18: Songs with Vocals 8
RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Mac!
Xtra Styles PAK 20 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Mac!
We've just released XPro Styles PAK 9 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!
We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support
Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.
Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
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