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Guys,
I am up to date with build #520 I think. All was working wonderful at my last gig last week and today I wanted to do some arranging for a gig this weekend and every saved song has latency, plays too slow and has garbled issues.
Thinking the computer is kind of old and seems to not work unless plugged in even after buying two new batteries. So I am wondering of that could be the problem.
Thought I'd try here before I contact PG Help . . . . any thoughts?
Edited: Oh I have also returned to factory settings and no joy.
Thanks,
Danny C.
Last edited by Danny C.; 07/24/18 04:04 PM. Reason: title updated
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Band-in-a-Box for Windows
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PG Music Staff
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Hi Danny,
Let's go to Options - Preferences - Audio. What's selected as the Audio Driver Type?
Please click on Audio Drivers next. What's selected in the window that appears, and what else is available?
Thanks
Kent
PG Music
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Also I have read that the latest Win 10 update changes audio settings so be sure to check them out also.
Last edited by MarioD; 07/23/18 10:32 AM.
OK, a random thought;
Why does toilet paper need a commercial? Who's not buying it?
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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Since latest win 10 update my audio stops when I close biab, sonar, mixcraft, acid and I have to do a computer restart to get the audio back.
I have tried reinstalling audio drivers but still the same.
win 10 64 bit 16gb,i7 chip, ssd 500gb, m-audio air, ,Roland BK-7M, 1000,shure sm7b,sonar,acid,mixcraft, variety of plugins.Sample tank 3,Kontakt. TC Helicon Voicelive 3 2 . https://beatmaster1.bandcamp.com/releases
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Yes to all above. I found that after the last Windows update BIAB was changed to the WAS driver, which doesn’t work for me. That’s probably because Windows had changed my audio driver and I had to reinstall it. Then changing BIAB back to ASIO worked.
While the battery power circuit may need repair, I don’t see any relationship to the problem you describe.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Hi Kent,
WAS is selected but I noticed the latency was set to 30 and on my arranging computer it also gas WAS selected (and works fine) but latency was set to 170.
So I changed my "gigging out" computer latency to 170 and it seems to be working fine now. Not sure if it got to 30 on it's own or not.
I have a gig Friday (I will bring a backup) I'll let you know if it held up.
Thanks so very much for the quick assistance.
PS: This computer never goes on line only thing on it is BIAB, so I guess I should update windows, yeah or nay?
Danny C.
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Hey Mario,
I did not do any updates on this computer in quite awhile as it is for BIAB gigs only, maybe I should?
Thanks Brother!
Danny C.
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Thanks for the input, I'll let you know if the recent change helped. Looks good so far.
Later,
Danny C.
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Thanks for the quick assistance Matt. Between all of the responses above I/We may have the issue solved. I'll keep you posted.
Thanks Very Large!
Danny C.
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Kent,
I spoke too quickly as the joy did not last long. For what it's worth I think Matt and Mario are on the right track as I do not see an ASI0 Driver in the drop down box, just WAS and MME. And when I tried MME it seemed to get worse.
Thanks again for your assistance.
Should I give you a call?
Later,
Danny C.
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Band-in-a-Box for Windows
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Hi Kent,
WAS is selected but I noticed the latency was set to 30 and on my arranging computer it also gas WAS selected (and works fine) but latency was set to 170.
So I changed my "gigging out" computer latency to 170 and it seems to be working fine now. Not sure if it got to 30 on it's own or not.
I have a gig Friday (I will bring a backup) I'll let you know if it held up.
Thanks so very much for the quick assistance.
PS: This computer never goes on line only thing on it is BIAB, so I guess I should update windows, yeah or nay?
Danny C. I say nay. I kept my music computer off line for 2 years. When I had to update it was a nightmare. Apparently too much time had lapsed since my version and the latest. I had all kinds of problems with the last one being a download/update loop that took about 4 hours to DL, attempt to update, and then reinstall my previous version. I finally found a way to get around that and I posted it. So if BiaB is the only program on this laptop I say leave it alone. PS an after thought. As BiaB is the only program if you do want to update then format the HD, install the latest Win 10, then install BiaB.
OK, a random thought;
Why does toilet paper need a commercial? Who's not buying it?
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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I think if I had an older computer that NEVER went online AND that I relied upon for gigs, I wouldn’t update Windows until (years from now) some driver or BIAB wouldn’t work. And at that time I would do the update several days before I needed the computer.
I’m puzzled that you say MME made things worse. Can you elaborate? MME should be fine for BIAB even if your normal choice of audio driver has been ASIO, unless you are recording using a MIDI synth. But tell us about your sound module, and tell us exactly what you are experiencing.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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At the advice of nice young lady (Ember) at PG Support I am doing a complete re-install with fingers crossed.
Thanks all for your time and suggestions.
Later,
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After my 1st post re: garbled latency issues I lost sound entirely. Now after a re-install I still have nothing. Also Ember at PG Music worked with me to no avail while on my own I read every word on the FQ page regarding no sound. And yes nothing is muted as non BIAB files play loud and clear on this laptop.
Just FYI the program worked from the BIAB Hard-Drive but when it is on my computer i cannot get any sound.
I have gigs this weekend, I do have a backup but would love to also have a spare to work with just in case. Any other ideas?
Thanks,
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Band-in-a-Box for Windows
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PG Music Staff
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Hi Danny,
Let's click on Options, then MIDI/Audio Driver Setup. Is the "Use VST/DXi Synth" checkbox checked or unchecked?
Please click Audio Settings next. What's selected as the Audio Driver Type?
Please click on Audio Drivers. What's selected in the window that appears, and what else is available?
Thanks
Kent
PG Music
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Band-in-a-Box for Windows
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Let's click on Options, then MIDI/Audio Driver Setup. Is the "Use VST/DXi Synth" checkbox checked or unchecked?
"checked"
Please click Audio Settings next. What's selected as the Audio Driver Type?
"right now it is "WAS" but I have also tried "MME"
Please click on Audio Drivers. What's selected in the window that appears, and what else is available?
"Speakers (Conexart)20671SmartAudioHD)"
Thanks Kent
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Band-in-a-Box for Windows
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Hi Danny C,
I once had a problem with no sound....and the only thing that fixed it was to create a new folder (I chose Biab).
This was with one of the PG Music people's guidance (I don't remember who)
I thought how can a folder stop the sound, but, the new folder worked...sound back...go figger?
P.S. I tried to delete the old folder and create it again .... same problem...no sound... so I stuck with the new folder and no problem since...fingers crossed
P.P.S. I just copied the files from the old folder across to the new folder.
George
Windows 11 64 bit, Biab 2026 (1237), Realband 2026 (10)
i7 Desktop Computer 16Gb Memory
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Band-in-a-Box for Windows
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Hi Danny C,
I once had a problem with no sound....and the only thing that fixed it was to create a new folder (I chose Biab).
This was with one of the PG Music people's guidance (I don't remember who)
I thought how can a folder stop the sound, but, the new folder worked...sound back...go figger?
P.S. I tried to delete the old folder and create it again .... same problem...no sound... so I stuck with the new folder and no problem since...fingers crossed
P.P.S. I just copied the files from the old folder across to the new folder.
George PFF, i'd dunk the whole computer .... get out the fiddle and sit on me porch swing with a cool beer near .... F
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Thanks George, I am now trying an uninstall and starting from square one.
Later,
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99% FIXED! Well after chasing the rabbit down many wrong holes this week Michael at Tech Support had me change the Windows 10 Power Settings and that did it.
Not even going to get into the journey saga, just happy it's over. Well with the exception of losing some styles and real tracks along the way but the biggie is done.
Thanks everyone for your assistance.
Later,
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