I have BiaB 2018 Ultra Pack and purchased the Xtra Pack 5 back in August when it was on sale and already have the extra packs that were described as mandatory for the new styles.
I am finding that I get the stick count and then silence followed by dialogue boxes stating the the required Real Tracks are missing.
Sadly this problem is now happening with styles that I have used in the past and I'm wondering if there was a corruption on the installation of the Xtra Pack.
Anyone else had this problem or does tech support have any ideas as to what may be wrong.
(2) Help > What AddOns Do I have, and check for unexpected missing Styles
(3) Log On to your PG Music account, re-download the items and reinstall over the existing system.
Quote:
...followed by dialogue boxes stating the the required Real Tracks are missing
Can you advise some of the Real Track names that are missing?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
2. on the lower left side of the Realtrack picker window, there's an option to "Show Realtracks that are N/A" -- select this option
3. Click on the heading of the display column labeled "N/A" and this will sort the Realtracks so that the N/A are located at the top or bottom of the list (depending on if you clicked once or twice) -- you might need to scroll through the list to the top or the bottom.
4. In the column labeled "Set" have a look to see which Realtrack set numbers have not been installed.
5. If you need to expand the column to see the full set number, place the mouse cursor over the left edge of the column in the heading row and click and drag the mouse to the right.
Thanks for the replies, sorry about being late in acknowledging this, things have been hectic here and until I revisited the project in question I had completely forgotten that I had asked for help.
I'll have a look using the suggestions above and come back with the results.
These have not been found, I still have to do some digging to see if these are supposed to be included in what I have purchased before going the whole 9 yards with re-install.
You're supposed to have all those Style and Soloist sets.
I see what happened, at least partially.
You had a 2018 Pro, then bought an UltraPAK as a download, but when you installed the UltraPAK, I think you only installed the RealTracks, and didn't download and run your new Band-in-a-Box installer (likely because you already had 2018 installed). The Band-in-a-Box installer that came with the UltraPAK came with all those MIDI Soloists and Styles that weren't in the Pro.
This doesn't quite explain why you'd be getting messages about RealTracks missing though, as your last post indicates you're only missing one set.
Currently downloading all files from my account again and so far have reinstalled the BiaB package and the basics that come with it.
Some time this century all the rest of the packages will download and install via the Download/Installer tool ( hopefully by the time I wake up in the morning )
If this fixes the problem I will uninstall and reinstall on my laptop as well
That should take care of it, but please let us know if it doesn't!
Cheers Kent PG Music
Will do, I've done the base installation and plus the optional packs I purchased and it has just finished downloading all packages via the download manager and re-installation is underway.
Download was frustratingly slow because Netflix had killed my download cap for the months so I got a bit above dialup speeds ( 1.8M )
Once complete I'll run the cleanup routine and check the packages
Those two packages have always been a separate purchase (I imagine for licensing reasons).
I remember receiving set 14 and 15 (the Jeff Lorber soloists) as an add-on, but don't recall ever seeing 12 and 13 available other than a separate purchase (which I did many many years ago).
They are both MIDI-based styles, so no Realtracks there. But they are still available for purchase, if you want them. Check out +++ this page +++.
John
Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
Get started today—first-time packages start at just $49.
Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!
Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean