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#492199 09/22/18 01:58 AM
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RealBand keeps stuttering on particular bars losing a beat or so on the process. I am using a computer which should be powerful enough with no other software running. Can anyone help? Thanks!

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Hello Tobyg.

What Audio Driver are you using? Try changing it by going to Options > Preferences > 2 Audio and see if that gives you better results.

You can also send the song file in for testing to support@pgmusic.com

Thanks!


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Originally Posted By: tobyg
RealBand keeps stuttering on particular bars losing a beat or so on the process. I am using a computer which should be powerful enough with no other software running. Can anyone help? Thanks!

My first thought is being a sign of a heavily fragmented hard disk. A deep defrag will be the 1st thing I'd try.

A SSD will prevent any kind of hardware-caused stuttering.

Last edited by LtKojak; 09/22/18 10:26 PM.

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A couple things to try:
Highlight the whole track (1:1:0 thru 1000:1:0 or whatever)
Right click the track and go to Track->Consolidate audio region

Why this helps - when you edit a track RB puts the edit on another spot on the hard drive and as it plays the drive jumps around reading one section, then the other new section, then back etc.
Having multiple tracks doing this exposes drive thrash .. consolidating the track(s) puts everything back in one whole chunk again. As a side not Saving does much the same thing bu all the tracks are interwoven together for drive efficiency.
This method of writing new sections to a different spot on the drive is what allows the Undo function during a session.
Once you Save the song the Undo operation is lost for anything you did in the previous session. (RB removes these temporary edit chunks so your drive doesn't get filled up with unwanted chunks)

If that doesn't help, trying a different audio Driver as suggested by others may work also.
If you are using ASIO, try MME and vice versa.
Even if just temporarily it may help solve the source of the issue.
Options-Preferences-Audio will get you there.
You may want to check the Drivers button on that screen.

As a deeper suggestion, you can assign where you want those temporary chunks I mentioned above (Edits and newly recorded audio) to be stored by using the Temp Audio Directory option in the same Prefs-Audio dialogue.
I set this to a different drive than where RB is running from, which means a different drive is doing the jumping around (different from the one running the program and Windows and everything else).

This feature was one that I thought was a great feature when it was added, but many users do not take advantage of it.
This is where new audio recordings (incoming streams) and the edit chunks are stored temporarily.
Again, RB cleans them up and interweaves them into the SEQ file when you Save or Close the program.


Last edited by rharv; 09/23/18 04:31 AM.

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Generally, stuttering as well as clicks, pops, audio drops and latency are related to the driver in use for the audio card in the machine.

If it's a factory soundcard and you're using MME as the driver, you might want to experiment with your buffer settings and latency. Often, even that doesn't help.

If you are serious about making music, you'll want to look into a dedicated external interface that can run ASIO drivers.

Case in point: I use a Focusrite interface and ASIO on my main DAW. I have a laptop that will run BB quite well with it's factory sound card and MME. BUT.... when I open that same file that runs well in BB in Real Band (RB).... it plays horribly. It has all the associated ills I mentioned in the first sentence. If, I plug in my Focusrite, and switch to ASIO.... it runs perfectly.

The problem is related to how well the driver and sound card can handle the music and get it buffered and up to the speakers all at the same time. It's compounded when you have audio, which can be handled easily, mixed with a number of synth tracks that have to each be processed first, then delivered in sync with the audio..... the factory cards and MME have a very hard time doing that job.

Like I said, you might be able to tweek the settings or perhaps use ASIO4ALL to solve the issue. A4A tries to fool MME and the hardware into thinking it can run ASIO..... sometimes it works.... and in my case, it didn't. The best solution is a hardware upgrade that can handle real ASIO.

Hope this helps


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Thanks all. Tried resintalling it on a computer and created a load of new problems which I am going to post elsewhere....

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Hi Tobyg,

You're welcome to call our tech support line tomorrow if you're still having trouble. We should be able to get your problems sorted in a few minutes.

Thanks
Kent
PG Music

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