I sat down to open BIAB 2018 & it would not open. Instead it showed this error message: "bbw.exe" / "The application was unable to start correctly 0xc0000102. Click to close the application".
I've made numerous attempts to open BIAB. I've rebooted & shut my PC down, unplugged the BIAB usb hard drive & reconnected it. SIX different reboots & total shutdowns resulted in the same error message. The message appears every time I try to open BIAB. The program won't run.
I can view the BIAB hard drive's contents in Windows File Explorer; I can open most of the contents from J:, but NOT the J:\BB\ folder.
Further, attempting to view the contents of J:\BB\ [File Explorer, J:,, Properties], a different error showed that drive J: was empty. Contents, zero!
Luckily that's not true; there are folders visible & openable, but not J:\BB\, plus the program does not run.
(I had problems attaching screen captures to this post).
What should I do? This is the latest of several problems with my purchase, and the second hard drive from PGMusic. The first drive had defects and then died completely, so was replaced. My current drive worked beautifully til now. What should I do next ??? Discouraged, Joel
Answer: Don't be discouraged. This can be resolved.
You mentioned that BiaB is running from J drive. Presumably this is the hard disk drive supplied by PGM? Yes?
Please tell us about any other actions that you might have taken, such as transferring the program to another location, or manually browsing through directory structures.
- Use Windows Explorer to navigate the J Drive. - Double check that there is no folder at the top level named bb ? - Perhaps the bb folder has been inadvertently moved to another location. - From the top level directory, enter the search string bb to see if Windows can locate the folder elsewhere on the drive. (see 5th image - ignore the fact that there are multiple folders in the image. This is a test environment for helping others)
- You are looking for a name of bb with a type of File folder. It should be in the top level of J: but maybe it's been moved?
- If it's in a sub-directory of J: move it to the top directory of J:
If it is available, open that folder and search for a file named bbw.exe (see 2nd image) You may not see the '.exe' extension depending on your Windows settings, but it will show as an Application Your application might also appear different depending on your Windows View settings (see 3rd image) If that file is there, right-click on it and select Run as Administrator (see 4th image).
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
Another thought. Right-click on the desktop icon, select 'Open File Location' from the context menu. Does it find the file?
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
I second Trev's comments. Don't get discouraged. You'll be back up and running in no time.
In addition to Trevor's thorough comments, another approach that I've seen that has often worked with problems such as this is to....
....rename the files "intrface.bbw" and "mysetup.dk" to something like "intrface.bbw.old" and "mysetup.dk.old". These files are the ones that contain your settings and are found in "bb\Preferences". This is the ultimate version of "return to factory settings". You will need to setup your Audio and MIDI drivers again after doing this.
By renaming the above two files, BIAB can no longer see them and the program is forced to re-create new files.
Thank you for your detailed suggestions and screenshots. I appreciate the time you spent with it all.
I continued to have error messages, and difficulty finding some of the files. I called tech support, twice and worked with the techs. In the end, after other error messages and problems, they are sending a replacement drive.
PGMusic's tech support and customer service have been excellent.
You have been as well. Thanks for helping and I'll be back in the forum soon. Joel
I second Trev's comments. Don't get discouraged. You'll be back up and running in no time.
In addition to Trevor's thorough comments, another approach that I've seen that has often worked with problems such as this is to....
....rename the files "intrface.bbw" and "mysetup.dk" to something like "intrface.bbw.old" and "mysetup.dk.old". These files are the ones that contain your settings and are found in "bb\Preferences". This is the ultimate version of "return to factory settings". You will need to setup your Audio and MIDI drivers again after doing this.
By renaming the above two files, BIAB can no longer see them and the program is forced to re-create new files.
Regards, Noel
Hi Noel,
Thank you for responding. I'm tired after hours of working on these issues. I did finally call tech support. We tried a few things, including running setup again, and approaching the usb drive different ways.
I re-seated the drive, as instructed, but still had issues and errors.
They're sending a replacement drive. I'll be happy when it comes.
Once it's here I'll happily resume using the program! Thank you once again,
The level of service from PG Music continues to be excellent. Despite your current issues, you can be assured that you're in good hands all the way.
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
The level of service from PG Music continues to be excellent. Despite your current issues, you can be assured that you're in good hands all the way.
Thanks VideoTrack, and Noel for your help and especially your reassurance. I've used computers for years and am familiar with that unsettling, nervous feeling when things don't work. The feelings are worse when it's a new purchase.
I hope that the new drive will solve these problems. A brand-new product should work. I'm certainly glad that PGMusic backs up their products.
I'll keep consulting you guys, and tech support when needed, moving forward. Your guys are wonderful.
If you want an interim solution until the replacement hard drive arrives, you can open your PG Music sales account and find links to download everything you've purchased since 2014.
If you want an interim solution until the replacement hard drive arrives, you can open your PG Music sales account and find links to download everything you've purchased since 2014.
Hi Jim, that's very good to know. I'll keep that in mind now and going forward.
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
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