PG music can you provide the missing realtracks, please? Last week nothing showed up missing in the realtracks. (I'm not the only one missing these I'm sure, saw one other post as well)
Also the program crashes if you try to find a replacement for the missing tracks. (acces violation at adress in wmp.dll)
The realtracks are really physically absent but supposed to be included in the 2019 pack as part of the styles that were provided. Nothing to fix and rebuild as it has no effect obviously. It's clear to me that we got some RT's missing from the advertised 202 realtracks added with the 2019 version. The solution is to provide the realtracks, 6 or something like that with the names/number, and all is well. The styles that were provided will then work as it should be for all 2019 purchasers without being pushed to get realtracks outside their upgrade purchase.
After reading your thread's heading of "Missing realtracks 2019 Ultrapak after installing latest patch" I took it to mean that somehow applying the latest update was responsible for the problem. I answered from that perspective.
A number of the Realtracks that you list above seem to be part of the Bonus49 Pak. Did you purchase and install this? It was one of the extras on offer and stood outside the main program package.
Also, all your installation files are available for online download. These files are found by logging-in into your Sales account and then going to "My Products". The latest sets are 301-328 and bonus paks and the files for these can be downloaded and installed independently.
In the meantime, Live Help/Chat (on the upper right of this webpage) is a very convenient way to talk to PG Music staff directly.
Nuitaris, Your report is accurate and helpful. Thanks. There are a few styles (10 out of the 600 or so new ones with this release) that reference some RealTracks that are part of the bonus 49pak. This styles should have been installed with the 49pak, and not installed with the regular program. That will be fixed in a patch release, so that the styles you mentioned will us RT that you do have.
To be clear, you have all the RealTracks, it’s just a few extra styles got installed from the 49pak by mistake.
Thanks for your response. A lot of good stuff comes with the product and things can go wrong ofcourse. But on this specific topic I'm disappointed by your answer. I can show you why.
I have seen what happened with update 607, that the styles above that were listed as part of the realtrack set's are now set to be listed as part of the bonuspak. And that is not a proper solution, this is going in the wrong direction for the sake of all customers.
I can show you what is being advertised from your own advertising videos of what a customer can expect when purchasing those Realtrack Set's that are also included in the bigger PAK's as advertised:
"Purchase all 328 RealTracks Sets with over 2,700 RealTracks (2,900+ hours of studio musician audio recordings) in the Band-in-a-Box® 2019 UltraPAK, UltraPAK+, or Audiophile Edition."
The advertising video's of realtrack set's speak for themselves. The slides in the video tell exactly what's included in the SET 320-328 , the styles with realtracks and their specific realtracknumbers (corresponding with my opening post); no way to deny this. It's advertised and customers buy the set's or buy all sets in the ultrapak (upgrade). The styles were provided but the mentioned realtracks have not come with the installation of the Realtrack SETs 320-328. So I ask again, can you please undo 607 update regarding this and provide what is being advertised?
At the moment with your given answer I consider it falsely advertised (and still is) as such for not willing to provide the realtracks as advertised. The customer should be able to rely on those videos.
A chique solution is to provide what is being advertised, aka a normal business practice.
Can you please fix 607 update regarding this and provide what is being advertised? styles in OP and corresponding realtracks.
P.S. ONLY regarding the style _Jutai ; the drumrealtrack is provided! foldername must be renamed and 2 filenames to make it work. "RD" must be written as "Rid"
The specific styles in question are: _ANGELS _CRIMSON _SOLEMN _CARLOW _LAIOS _HOWCOME
We accidentally included these with RT Sets even though they use an RT from the 49PAK. Sorry about that. This has since been fixed. We rarely delete files with an installer, since that could cause worse problems then it fixes, so the patch doesn't delete them. Instead, if you don't have the 49PAK, you can simply remove these styles from your Styles folder, and they will no longer show up as "RT N/A" in the StylePicker after a rebuild.
Thanks for pointing out the RT set video mention of the style, we'll correct that. Please message me to follow up or for more advice.
_JUTAI is an oddball, I thought that was fixed but it has managed to slip through the cracks. I have fixed this now and will add it to the patch. You can fix it yourself in the meantime by opening the StyleMaker (Ctrl+shift_F9 -- click MISC and re-select the RealDrums, then save the style.) One other style I noticed that has a small issue currently is _VIBE.STY, it should use PopWaltzBrushesEv RealDrums. We'll add that to the patch as well.
I will point out that there are over 300 new styles (that is, RealStyles / .STY files) this year not including Xtra styles, and there are lots of styles available for each of the new RT sets. Also, it is normal for styles in a particular set to use RealTracks from a different set. I.E. a style will showcase a RealTracks instrument from the set, but we don't limit the style to using RT instruments ONLY in that set, because that would limit the quality and diversity of the styles. So there are situations were someone may have Styles that are missing certain RealTracks. You can hide these in the StylePicker by selecting "only show styles with no N/A RealTracks"
Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window
In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean