Previous Thread
Index
Next Thread
Print Thread
Go To
Off-Topic
Joined: Dec 2011
Posts: 2,512
Veteran
OP Offline
Veteran
Joined: Dec 2011
Posts: 2,512
Has anyone who has SampleTank 3 upgraded to SampleTank 4? Are you having issues accessing SampleTank 4 sounds?

I have my program on an SSD and my sounds on a separate hard drive. My SampleTank 3 and 4 sounds are in separate folders on the hard drive under an IK Multimedia directory. I've pointed SampleTank 4 to those specific folders as well as to the general IK Multimedia directory. While I can access SampleTank 3 sounds, I don't see any SampleTank 4 sounds.

All sound content downloads have been loaded and the program correctly authorizes and updates with current builds.

Seems there are lots of issues on the IK forums with this.

Anybody here have any thoughts?

Jeff


Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
Off-Topic
Joined: Jun 2000
Posts: 2,499
Veteran
Offline
Veteran
Joined: Jun 2000
Posts: 2,499
No issues here.

You are using current release 4.0.2 and it sounds like you know this but you did point to the ST 4 sounds library path(s), right?

I point to my paths

D:\Music\IK Libs\ST3 libs

D:\Music\IK Libs\ST4 libs

(I completely shortened paths because in a few cases the defaults even in ST 2 were bumping up against the 255 character path limits even an issue for Win 10. I suspect at some point IK will have to re-think DEFAULT paths and file names (I don't use defaults at all)

Double check: if ST3 was installed first, and it probably was, a lot of the ST4 IK SOUND CONTENT installers seem to pick up that OLD ST3 path. If you were just running the IK Installers and merrily clicking away doing the various repetitive steps adn not paying attention a lot of the sounds may have gotten installed, and commingled with ST3 sounds - that also means you have a ST3 and ST4 mess to clean up first.

ST 4 should have had a MASTER library installer - that unpacked and installed "discovered" zip files - the user should not have to manually unzip and install what 100+ files


FWIW Only current known issue (see IK forum) is any ST3 imported libs (like older ST2, Miro Phil. 1, etc.) will not be seen/loadable in ST 4. IK is aware and working that one

good luck
Larry


Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
Off-Topic
Joined: Jun 2000
Posts: 2,499
Veteran
Offline
Veteran
Joined: Jun 2000
Posts: 2,499
this may or may not be part of your issue?

there were INSTALL issues.

I had, and STILL have a few of the ST4 Acoustic Piano-part n.zip files (in my case it was parts 2, 3, 14, 15, and 16) and one or two downloaded guitar zip parts that would unzip but the "installer" said that part failed to install.

Yes, I re-downloaded a couple of them MULTIPLE times - it was always the same ones with issues.

However, note that all that the installer does is COPY the .pak files from the unzipped directory to the ....samples\Sampletank 4\"whatever instrument" (e.g., \Acoustic Pianos\...).

that is, the installer doesn't do anything with those files other than a direct copy to the same named directory as indicated in the unzipped file


Larry


Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
Off-Topic
Joined: Dec 2011
Posts: 2,512
Veteran
OP Offline
Veteran
Joined: Dec 2011
Posts: 2,512
Thanks Larry, I do appreciate your suggestions and help.

Due to my lousy internet speeds out here in the country, I got my copy of ST4 on a supplied USB so I wouldn't have to download over 75Gb of data.

The version on my USB stick is 4.02.

I've tried installing the sounds to various folders. Currently I have ST3 and ST4 sounds in separate folders under an IK Multimedia directory on my non-SSD drive as follows:

D:\IK Multimedia\SampleTank 3 and D:\IK Multimedia\SampleTank 4

I have also tried to configure it as:

D:\SampleTank 3 and D:\SampleTank 4

Still no joy....

Strangely enough, If I point ST4 to D:\IK Multimedia (which is where I moved my ST3 sounds years ago), I can pick up not only my ST3 sounds, but also imported sounds from ST2, ST2XL, eSoundsz Piano Collection, eSoundz Vocal Collection, and Omnisynth. All from previous installs.

I do have a question. I've noticed that on my install of the sounds over on the hard drive, the ST3 sounds are split between 2 folders: D:\IK Multimedia\Instruments and D:\IK Multimedia\Patterns. When I install the ST4 sounds, it places those two files together in a folder called SampleTank 4 (D:\IK Multimedia\Sampletank 4).

Is yours set up this way?

Jeff


Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
Off-Topic
Joined: Jun 2000
Posts: 2,499
Veteran
Offline
Veteran
Joined: Jun 2000
Posts: 2,499
Native ST4 only libs don't have any Patterns (essentially midi playback loops) so that's why installing just ST4 only libs wouldn't have any patterns to start a \Patterns folder.

Since I downloaded entire install and don't have the IK install media: the installs and sequence MIGHT be different? this won't help but:

1) I installed ST4 4.0.2 onto my D drive (D:\Music\IK MultiMedia\)

2) Installed just each ST4 Lib into D:\Music\IK libs\ST4 libs.

Since everything else had previously been installed D:\Music\IK libs\ST3 libs (all the add-ins and add-ons mainly from total studio 2 Max) I did NOT “re-install” them.

3) Then open ST4 application had it scan the sound folder "D:\Music\IK libs\ST4 libs" - it was all there I tested a few ST4 sounds in each category to make sure.

4) finally I added the ST3 sound path and had ST4 re-scan to add all my other sounds that are installed under the ST3 sound folders


Suggestion: Maybe uninstall ST4, clean out any lingering folders then start over. I'd also get on the IK forums and read how others had issues and resolved them, if still have issues - CONTACT IK Support


Good Luck
Larry


Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
Off-Topic
Joined: Dec 2011
Posts: 2,512
Veteran
OP Offline
Veteran
Joined: Dec 2011
Posts: 2,512
Thanks Larry. I did send a very detailed email to support with my exact install steps and directory and file locations. They never read it. They just responded back with a boilerplate: update the software, update the sounds.

I think my problem stems from trying to maintain all my previous installs (Sampletank 2, 2XL, SampleTank 3, OmniSynth, and two eSoundz add-ons). Several of these were converted from SampleTank 2 formatting to SampleTank 3 formatting. And then putting the sounds from each program on a separate drive from the application drive. Kind of a mess I know.

I did find that if I take the SampleTank 4 Instruments and the Samples and put them into separate folders under the previously installed Instruments and Samples folders, I can get it all the programs to work.

Still kind of a hodgepodge and I'm debating where to just delete the earlier SampleTank versions along with the eSoundz programs and go with just a clean install of SampleTank 4 with ST3 and ST4 sounds.

Don't know if this will work as I only have the ST4 update USB stick so maybe it won't install correctly if I delete ST3.

Thank for your help and guidance,

Jeff


Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
Off-Topic
Joined: Jun 2000
Posts: 2,499
Veteran
Offline
Veteran
Joined: Jun 2000
Posts: 2,499
I STILL HAVE everything installed ST 2.5 XL, ST3, older Total Studio 3, newer Total Studio 2 MAX, Miro 1& 2, Amplitube 3 & 4, all T-Racks all old one and new, ARC, actually the entire IK SW catalog without excpetion!

(yea I don't really need most, yes it it is very redundant, but I still use a LOT of 32-bit stuff so like having the older 32-bit libs and apps.

The whole mind set of "gotta have 64-bit" isn't really me or even needed - the bulk of non-music professional applications I own and use are STILL only 32 bit. Look at my (primary) system specs in sign. block - I'm hardly a Luddite neophyte.

All my IK SW (actually all my music SW) is installed in NON-default paths and still no issues with ST4 MAX. So I don't know what to say?

wish you luck bro (

Larry





Last edited by Larry Kehl; 03/08/19 03:01 PM.

Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
Off-Topic
Joined: Oct 2008
Posts: 734
Journeyman
Offline
Journeyman
Joined: Oct 2008
Posts: 734
IK really tried to help me a while back when ST4 kept crashing my Cubase Pro 11 DAW. ST4 worked great in several other DAWs but not Cubase for some reason. They said it was because I had used custom install paths, but that didn't explain why it worked elsewhere. Then we went through and re did the install and used all defaults and it still didn't work. Drove me crazy. Then I got a new computer, upgraded to Total Studio Max 3.5 and everything installed perfectly and worked great all over the place. So I have no idea why it would never work before. I just gave up and never used it in Cubase, since I had other DAWs it was no big deal but it messed with my OCD!

I have plenty of storage space on every drive installed, SSDs etc. so I started using defaults for everything as it made it easier when update and upgrade time comes. No need to try and remember where everything is!!

I really wish I had an a-ha idea for you to fix your problem. Sorry.


My wife asked if I had seen the dog bowl. I told her I didn't even know he could.
Off-Topic
Joined: Jan 2006
Posts: 350
P
Paj Offline
Journeyman
Offline
Journeyman
P
Joined: Jan 2006
Posts: 350
The libraries/instruments, which can add up to a massive GB count and appear in a [Sample Tank 4] folder and can easily be relocated by their management software. The library folder will also contain folders with the downloaded zip/rar installation/update files, which don't have to stay there. The program files themselves are definitely best left in their defaults.

Paj
8^)

Last edited by Paj; 03/08/22 05:09 PM.
Off-Topic
Joined: Dec 2011
Posts: 2,512
Veteran
OP Offline
Veteran
Joined: Dec 2011
Posts: 2,512
Hey guys, please note that my post was from 3 years ago. This problem was solved long ago but do appreciate the continued interest. Perhaps the thread can solve a current ST user's problem.

Jeff


Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
Off-Topic
Joined: Apr 2022
Posts: 2
V
Newbie
Offline
Newbie
V
Joined: Apr 2022
Posts: 2
I’ve heard mixed opinions about SampleTank.

Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!

Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Mac® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PDT today!

We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Mac®!

Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.

Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.

There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!

Upgrade your Band-in-a-Box for Mac® to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!

Plus, when you order your Band-in-a-Box® 2026 Mac upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.

If you need any help deciding which package is the best option for you, just let us know. We are here to help!

Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!

Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!

Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!

There are over 100 new features in Band-in-a-Box® 2026 for Mac®.

When you order purchase Band-in-a-Box® 2026 before 11:59 PM PDT on May 31st, you'll also receive a Free Bonus PAK packed with exciting new add-ons.

Check out the Band-in-a-Box® for Mac packages page to find the best package for you.

Holiday Weekend Hours

It's Victoria Day Long Weekend in Canada. Our Customer Service hours are:

Saturday, May 16: Closed
Sunday, May 17: Closed
Monday, May 18: 8:00am - 4:00pm

Regular hours
resume Tuesday, May 19th!

Today's the Last Day of the Band-in-a-Box 2026® for Mac Special!

Order before 11:59pm PDT today (May 15, 2026) to save up to 50% off your Band-in-a-Box® 2026 for Mac® upgrade and receive a FREE Bonus PAK loaded with great new Add-ons to use with this new version!

Don't wait - order today!

Check out all the new features in the redesigned Band-in-a-Box® 2026 for Mac®!

Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!

Order before 11:59pm PDT on Friday, May 15th and SAVE up to 50% on most Band-in-a-Box® version 2026 for Mac Upgrade packages... and that's not all! With your version 2026 for Mac purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Upgrade to the 2026 49-PAK to receive even more NEW Add-ons including 20 additional RealTracks... that's 222 NEW RealTracks available with version Band-in-a-Box® 2026 for Mac!

Upgrade to Band-in-a-Box® 2026 for Mac® today for as little as $49! Check out the Band-in-a-Box® packages page for all available purchase options.

Learn more about the Free Bonus PAK and 49-PAK here.

If you have any questions about which package is the best option for you, just let us know. We're here to help!

202 New RealTracks Released with Band-in-a-Box 2026!

With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!

Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!

Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.

Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.

Check out all the 202 new RealTracks (in sets 468-488)!

And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.

The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!

2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!

With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!

These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!

This Free Bonus PAK includes:

  • The 2026 RealCombos Booster PAK: -For Pro customers, this includes 27 new RealTracks and 23 new RealStyles. -For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles. -For UltraPAK customers, this includes 12 new RealStyles.
  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
  • Playable RealTracks Set 5
  • RealDrums Stems Set 9: Cool Brushes
  • SynthMaster Sounds Set 1 (with audio demos)
  • iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
  • 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
  • FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
  • MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
  • Artist Performance Set 20: Songs with Vocals 10
  • RealDrums Stems Set 10: Groovin' Sticks
  • SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)

Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!

Forum Statistics
Forums57
Topics86,475
Posts805,465
Members40,126
Most Online64,515
Apr 8th, 2026
Newest Members
Gomez, Zoltan Bekesi, kmmkelsns874, Goodmanje, AlfredoR616
40,126 Registered Users
Top Posters(30 Days)
MarioD 115
rsdean 90
DC Ron 79
WaoBand 73
Today's Birthdays
Kevin Woolley, lifeguardlloyd
Powered by UBB.threads™ PHP Forum Software 7.7.5