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Band-in-a-Box for Windows
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DrDan Offline OP
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This morning I was greeted with this message on my BIAB 2019 startup.

Some features are disabled. Menu-Help-Activation to activate.Program is not activated. Reason is: You can only use this copy of the program on one computer. If you want to use the program on a new computer, choose Menu Help Activation or Menu-Help-Restore [2019.623.0, 3/10/2019 11:08:44 AM]

This machine has been activated for the past 3 months. No matter what I tried to do, for example follow the instruction, it would always return to this message.

Any ideas?




BIAB – 2025, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud (Tip: No need to create a SC account to hear music - just hit ESC ).

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Call Support.

You haven't changed anything in the "C:\Users\Public\Ticket" folder recently?


BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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DrDan Offline OP
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No changes that I am aware.

I have apparently fixed it by "return to factory settings". But what a pain. Now I have noticed my Coyote Forte is gone and can't be found and replaced with CoyoteFX. But this is another subject.

Thanks


BIAB – 2025, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud (Tip: No need to create a SC account to hear music - just hit ESC ).

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Sunday night here....... too late to call Support!

I'm getting the exact same error messages about "not activated".
Tried reset to ALL factory defaults --- no help.

Under the "About" menu, again it says Not Activated..... yet clearly shows my license code!
Any ideas on what's going on, is there some licensing server that is causing this?
Worked fine yesterday.....


Jerry
2019 BiaB Megapack (634), RB 2019 (Build 4)
Reaper 5.983 x64, Audient id14 USB interface, Voicemeeter Potato 3.0.0.8, Nektar LX49+, Roland E20
i7-6700K Skylake desktop, 64bit Win10 Pro(1903), 32GB ram, 512GB system SSD + 2TB data SSD
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Dan and photodoc, I couldn't verify this; my build 623 is working fine. Question: are you Running as Administrator?


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Matt,
Yep, always run it as Administrator. It was working the previous day, under 623, and nothing changed today.
I also have the issue with the ACW not running in 64-bit, but does run in 32-bit.


Jerry
2019 BiaB Megapack (634), RB 2019 (Build 4)
Reaper 5.983 x64, Audient id14 USB interface, Voicemeeter Potato 3.0.0.8, Nektar LX49+, Roland E20
i7-6700K Skylake desktop, 64bit Win10 Pro(1903), 32GB ram, 512GB system SSD + 2TB data SSD
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I contacted Support (Mike) today --- quickly resolved this issue!

I had to delete 2 files in the C:\Users\Public\Ticket folder

bb2019_full.Ticket and
bb2019_trial.Ticket

Then start the program, asks you to activate it, and success. (Those same 2 files are then again present in the folder)
Numerous calls about this issue, they're not sure why any thing changed, but there's the fix.

As far as my ACW problem in 64-bit, Mike helped me use it "correctly" now with the "new" Audio Chord Wizard, which works fine.
I'll explain further in the other thread regarding that one. Good support, folks!


Jerry
2019 BiaB Megapack (634), RB 2019 (Build 4)
Reaper 5.983 x64, Audient id14 USB interface, Voicemeeter Potato 3.0.0.8, Nektar LX49+, Roland E20
i7-6700K Skylake desktop, 64bit Win10 Pro(1903), 32GB ram, 512GB system SSD + 2TB data SSD
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I had the same issue a couple of days ago. Support suggested the same fix and it worked for me as well.

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DrDan Offline OP
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Guess what just came back! I swear to God every time I try to just sit down and make music something distracts me...

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BIAB – 2025, Reaper (current), i7-12700F Processor, 32GB DDR4-3200MHz RAM, Motu Audio Express 6x6 - My SoundCloud (Tip: No need to create a SC account to hear music - just hit ESC ).

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I feel for you Dan, crazy stuff going on here.


Musiclover

My music https://www.youtube.com/user/donegalprideofall

Windows 10 (64bit) M-Audio Fast Track Pro, Band in a Box 2025, Cubase 14, Cakewalk and far too many VST plugins that I probably don't need or will ever use smile
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Hi all!

The most recent Windows Update did cause a disruption where Band-in-a-Box would prompt the user to re-activate their license. The error displayed as "this program can only be used on one computer" - confusing, I know wink

Band-in-a-Box 2019 users who are still getting the message can repair their license by running the small .exe HERE

Users with a 2018 or older version of Band-in-a-Box getting this error should close Band-in-a-Box and then delete the two ticket files found here C:\Users\Public\Ticket folder

bb201X_full.Ticket and bb201X_trial.Ticket

Once done, launch Band-in-a-Box again and you should be back up and running! If you are still unable to get activated - please email us at sales@pgmusic.com and we'll do some further troubleshooting.


Alyssa - PG Music
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Hi Alyssa.

I have the same problem with my 2019 copy of Band in a Box.
I have tried everything posted in this forum, including deinstalling the program.

Still no way to use BB again.

Anything else I can try ?

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Welcome to the forum Parseq.

I suggest you try emailing as Alyssa has described above, viz: "If you are still unable to get activated - please email us at sales@pgmusic.com and we'll do some further troubleshooting"



BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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PG Music News
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In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!

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Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!

We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!

We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!

If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!

Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!

Learn more and listen to demos of XPro Styles PAKs.

Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!

XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support

Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.

Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support

Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins

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