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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 457
Journeyman
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OP
Journeyman
Joined: Dec 2011
Posts: 457 |
Well, I stumped the tech working the Chat line here at PGM. He even had me reinstall everything. Didn't make a difference.
I'm preparing an email to the tech support folks at PGM, but I thought I'd go ahead and mention the problem here because -- well, the more heads, the better, I reckon.
So, here's the deal, near as I've been able to see things. I first noticed the problem when I tried assigning Sforzando to an instrument in a song that I was working on. I've done this same thing many times before, only this time, after setting up Sforzando, I was greeted with the same old cheezy MIDI instrument. So, next I tried another synth -- this time Cakewalk's TTS-1, but still nothing. So then I started going down a list of VSTis I have and not one of them worked. It was at that point where I booted the chat function, and as a result of the chat, downloaded and reinstalled bb. After the reinstall, still no joy with Sforzando or any of the other VSTis I tried. It was at this point that the tech I was chatting with recommended I send an email to the support folks. So that's what I'm gonna do next. But I thought I'd go ahead and mention it here on the off-chance that one of you bright folks might have an answer.
Anyway, got any ideas?
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,340
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,340 |
One, for the moment, test by installing an earlier build. I’ve never done it but I recall someone saying you can. Report back.
Two, did Windows 10 just update on that machine?
Three, bad luck, it will be Canada Day July 1 with reduced support.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,597
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,597 |
Does the problem happen if you restore factory defaults?
To do this, close Band-in-a-Box, create a copy of your bb\Preferences folder, name it Preferences_backup. Then delete all the files in bb\Preferences and run Band-in-a-Box again.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Aug 2011
Posts: 10,919
Veteran
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Veteran
Joined: Aug 2011
Posts: 10,919 |
Have you tried with a different song project? I'm wondering if the song project file is corrupted.
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 457
Journeyman
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OP
Journeyman
Joined: Dec 2011
Posts: 457 |
Okay, I'll take your questions and comments in the order y'all posted.
Matt: 1) The tech recommended that I reinstall BiaB, so I downloaded the Full install package and reinstalled everything. I asked him if the package included the latest patch and he said he thought it did. Turns out it didn't. I tried it out before I installed patch 628 and then after installing 628 and it didn't make a difference,
2) I'm still running Win7 and it did update recently -- like maybe a week or two ago?
3) No matter, I can put up with the inconvenience for now. If I decide that I really need to get serious, I can always export the BiaB MIDI files to Cakewalk and use the VSTs there.
Andrew: I haven't tried restoring to factory defaults -- unless reinstalling the program does. Nonetheless, I'll follow your recommendation and see if a reset to defaults does any good.
Jim: Yes, I tried getting things to work with several different song files before contacting PGM.
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,772
Veteran
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Veteran
Joined: Dec 2000
Posts: 12,772 |
When you say "greeted by the same old cheesy instrument", where is that sound coming from. ?I gather from your post that no matter which synth you select, you hear the exact same instrument sound? What is your default synth set to? How are you choosing a different synth on particular tracks? BIAB has no built in sounds, so any MIDI output has to be going through some synth. Are you loading the synths for MIDI tracks in slot one (in the mixer)? Just a few things to think about. I'll play with mine tonight (I also have Win7 on my laptop) and see what I get, but it should work correctly. When you bring up the synth interfaces, do you see the data being processed in the interface (most light up to indicate the presence of MIDI data)?
John Laptop-HP Omen I7 Win11Pro 32GB 8TB SSD Desktop-ASUS-I7 Win10Pro 32GB 11TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting and construction)
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 457
Journeyman
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OP
Journeyman
Joined: Dec 2011
Posts: 457 |
I just have BiaB defaulted to using Coyote, which is just the default Microsoft wavetable synth, from what I understand. So when I select a midi instrument, or choose to change one, these are the sounds I get. When I select the plugins tab and then select the VST/DX Synths popup, if I select Coyote as the synth, it changes nothing. Still the same sounds.
If I select another synth from the popup, like TTS-1, nothing happens. TTS-1 is dead and unresponsive and the same old voices continue to play. Doesn't matter which synth I select, this happens with all of them.
BiaB's getting weirder and weirder, so I'm trying Andrew's suggestion and deleted the preferences folder. But now my system's lost all audio -- this happens at times -- and the only way I know how to fix this is to reboot the system. So that's what I'm gonna do. But it's bed time for me, so I'll just be shutting things down for the evening. I'll give it another shot tomorrow.
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 457
Journeyman
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OP
Journeyman
Joined: Dec 2011
Posts: 457 |
Thanks for the heads-up, Mike.
Well, it looks like Andrew's fix worked. I've got BiaB reliably playing TTS-1 right now. Which means Sforzando should also work if I feel the need. I'm glad this did the trick because I haven't received a response from PG Support yet.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
Watch the video.
You can see all the 2026 videos on our forum!
Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®
With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- Android Band-in-a-Box® App (included)
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!
Video: New User Interface (GUI)
Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!
Watch the video.
You can see all the 2026 videos on our forum!
Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
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