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Band-in-a-Box for Macintosh
Joined: Mar 2017
Posts: 155
Froi Offline OP
Apprentice
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Apprentice
Joined: Mar 2017
Posts: 155
I just upgraded from 2018 UltraPAK to 2019 UltraPAK+ for mac. But every time I install the main app, it always failed at the end. I already informed the support team thru email cause they're off-line right now. But I was just wondering if anyone here encountered the same thing.

I'm using a macbook pro 2015 with the latest macOS. I also have sufficient storage.

Hoping to get some answers soon.

Thanks,

Band-in-a-Box for Macintosh
Joined: Sep 2007
Posts: 167
DonCarlos
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DonCarlos
Joined: Sep 2007
Posts: 167
I have the same problem


Karel Jacko alias Don Carlos - Czech Republic Dealer PG Music, Inc
- +420 604 111 102, +420 602 561 567 mobil
- Band Leader Groups Jazz za Bukem and Hot Jazz Sutrs;
- BIAB 2020 Win10; BIAB 2019 MAC;
- Roland GK-3 Divided Pickup (Guitar and Bass); Roland GR-20 Guitar Synth;
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Wiki BIAB czech support page wiki.zabukem.eu
Band-in-a-Box for Macintosh
Joined: Sep 2019
Posts: 2
D
Newbie
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D
Joined: Sep 2019
Posts: 2
I had the same problem the first try. I trashed my current (2018 MegaPack) installation, and it installed fine. Of course, if you're not wanting to do a full clean install (downloading all the real-tracks again...) this isn't a solution.

I'm upgrading from 2018MegaPack to 2019 Ultra - so I have lots of RealTracks to download anyway.

I also put in a message to support, so we'll see what they say.

Band-in-a-Box for Macintosh
Joined: May 2002
Posts: 7,369
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,369
We've identified what the problem was, and it is fixed now. If you get that message "Failed", you will need to download that one file again from your account.

Last edited by Andrew - PG Music; 09/23/19 08:35 AM.

Andrew
PG Music Inc.
Band-in-a-Box for Macintosh
Joined: Mar 2017
Posts: 155
Froi Offline OP
Apprentice
OP Offline
Apprentice
Joined: Mar 2017
Posts: 155
Good to know that it’s fixed. All the while, I was thinking that it was my computer. Thanks

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Band-in-a-Box 2025 Italian Version is Here!

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È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
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