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Band-in-a-Box for Windows
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Joined: Apr 2018
Posts: 266
Apprentice
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OP
Apprentice
Joined: Apr 2018
Posts: 266 |
After installing my BiaB UltraPAK 2020 upgrade, I started BiaB to check out some of the new styles and RealTracks that came with the upgrade. But for some reason, most of the long file names in the Style Picker list begin with "[RT n/a]", which tells me that BiaB isn't seeing all of the new RealTracks that came with my UltraPAK upgrade. So, perhaps I didn't do something right during the installation process.
After I copied the entire contents of the USB portable HDD to a 250 GB partition on my internal HDD (which is my second disk drive), I ran setup.exe and selected the first option so that I could run BiaB from that partition and only install a minimum number of files on my C drive. Was this procedure correct or should I have done it differently so that BiaB could see all of the RealTracks?
Tom Levan (pronounced La-VAN)
BiaB 2024 Win UltraPAK Build 1109, Xtra Style PAKs 1-11, RB 2024, Windows 10 Pro 64-bit, Intel Q9650 3 GHz, 16 GB RAM, 500 GB SSD & 2 TB HDD, Tracktion 6 & 7 (freebies), Cakewalk, Audacity, MuseScore 2.1 & 3.4, Synthesizer V
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,465
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,465 |
Hi again, That happened to me, too. Try running the program installation file again (not all the Realtrack installation files). If you don't have it, you should be able to get just the program installation from "My Products" in your Sales Account. The file is called... Band-in-a-Box and RealBand 2019 Full (Windows).exe -- [1.95 GB] After re-installing the above file and then starting BIAB and rebuilding Stylepicker, all was well. Regards, Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Apr 2018
Posts: 266
Apprentice
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OP
Apprentice
Joined: Apr 2018
Posts: 266 |
Hi again,
That happened to me, too. Try running the program installation file again (not all the Realtrack installation files).
If you don't have it, you should be able to get just the program installation from "My Products" in your Sales Account. The file is called...
Band-in-a-Box and RealBand 2019 Full (Windows).exe -- [1.95 GB]
After re-installing the above file and then starting BIAB and rebuilding Stylepicker, all was well. Thanks, Noel. You must be referring to the file listed as "Band-in-a-Box and RealBand 2020 Full (Windows)". However, the actual filename is "bandinabox_realband_2020_full.exe", which is 1.4 GB. Unfortunately, after going through those steps, nothing has changed. I wonder if this is happening because the installation program only sees the RealTracks I have installed on my C drive from BiaB 2019 and is ignoring the RealTracks on my K drive.
Tom Levan (pronounced La-VAN)
BiaB 2024 Win UltraPAK Build 1109, Xtra Style PAKs 1-11, RB 2024, Windows 10 Pro 64-bit, Intel Q9650 3 GHz, 16 GB RAM, 500 GB SSD & 2 TB HDD, Tracktion 6 & 7 (freebies), Cakewalk, Audacity, MuseScore 2.1 & 3.4, Synthesizer V
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Band-in-a-Box for Windows
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Joined: Apr 2018
Posts: 60
Enthusiast
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Enthusiast
Joined: Apr 2018
Posts: 60 |
I'm having the same issue.
BIAB 2020 UltraPAK HP Pavilion Laptop 15-cs2064st 15.6" Laptop, Intel Quad-Core i7-8565U Processor, 8GB Memory, 1TB Hard Drive, Windows 10 https://soundcloud.com/rtk-iv
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,465
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,465 |
It could be that BIAB is pointing to c:\bb
Things that I would do to solve the problem...
1. check that you shortcuts are pointing to K:\bb (i.e. right-click on the shortcut and select "Properties".) It might be that BIAB is running using C:\bb as the folder.
2. rename C:\bb to C:\bb.2019 -- this will stop BIAB 2020 seeing it if that's the problem.
3. When BIAB is running, check "Options | Preferences | Realtracks" and see what path is present for the Realtracks. That should be empty. You could try putting in K:\bb\Realtracks but it will probably not stick since having this blank automatically means "default directory" -- which is K:\bb
4. Have a look at Realtrack "Options | Preferences | Realdrums". Again the path should be blank (which is default - as above). You could try adding K:\bb\Drums although it probably won't stick
Hopefully this will help.
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,711
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,711 |
After I copied the entire contents of the USB portable HDD to a 250 GB partition on my internal HDD (which is my second disk drive), I ran setup.exe and selected the first option so that I could run BiaB from that partition and only install a minimum number of files on my C drive. Was this procedure correct or should I have done it differently so that BiaB could see all of the RealTracks? Yes, this should be fine. As Noel said it's either that the StylePicker needs a rebuild, or Band-in-a-Box is not looking in the correct location for the RealTracks folder (check Options - Preferences - RealTracks). It sounds like the folder is not a custom location in your case, so just make sure the "custom.." checkbox is unchecked. Same for the RealDrums.
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Apr 2018
Posts: 266
Apprentice
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|
OP
Apprentice
Joined: Apr 2018
Posts: 266 |
It could be that BIAB is pointing to c:\bb
Things that I would do to solve the problem...
1. check that you shortcuts are pointing to K:\bb (i.e. right-click on the shortcut and select "Properties".) It might be that BIAB is running using C:\bb as the folder.
2. rename C:\bb to C:\bb.2019 -- this will stop BIAB 2020 seeing it if that's the problem.
3. When BIAB is running, check "Options | Preferences | Realtracks" and see what path is present for the Realtracks. That should be empty. You could try putting in K:\bb\Realtracks but it will probably not stick since having this blank automatically means "default directory" -- which is K:\bb
4. Have a look at Realtrack "Options | Preferences | Realdrums". Again the path should be blank (which is default - as above). You could try adding K:\bb\Drums although it probably won't stick
Hopefully this will help.
Regards,
Noel Yep, that was the problem. I unchecked both boxes and rebuilt the Styles list. Now I don't see any more [RT n/a] entries. Thanks a lot!
Tom Levan (pronounced La-VAN)
BiaB 2024 Win UltraPAK Build 1109, Xtra Style PAKs 1-11, RB 2024, Windows 10 Pro 64-bit, Intel Q9650 3 GHz, 16 GB RAM, 500 GB SSD & 2 TB HDD, Tracktion 6 & 7 (freebies), Cakewalk, Audacity, MuseScore 2.1 & 3.4, Synthesizer V
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Band-in-a-Box for Windows
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Joined: Apr 2018
Posts: 266
Apprentice
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|
OP
Apprentice
Joined: Apr 2018
Posts: 266 |
Thanks, Andrew, for chiming in. That was the problem. Both the RealDrums and the RealTracks were pointing to c:\bb as the custom location. But it's all fixed now. 
Tom Levan (pronounced La-VAN)
BiaB 2024 Win UltraPAK Build 1109, Xtra Style PAKs 1-11, RB 2024, Windows 10 Pro 64-bit, Intel Q9650 3 GHz, 16 GB RAM, 500 GB SSD & 2 TB HDD, Tracktion 6 & 7 (freebies), Cakewalk, Audacity, MuseScore 2.1 & 3.4, Synthesizer V
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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You can see all the 2026 videos on our forum!
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