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Fedex est un voleur de nos portefeuilles européens ... #578912 01/31/20 10:54 PM Forum des Utilisateurs Français de Band-in-a-Box
Joined: Dec 2007 Posts: 1,796 fiddler2007 OP Expert
OP fiddler2007 Expert Joined: Dec 2007 Posts: 1,796	GOOGLE TRANSLATE: PGmusic nous oblige les acheteurs européens à utiliser leur système de mise à jour annuelle Audiophile. 1,5 Tera Byte de logiciels, la plupart déjà achetés et déjà là. Encore une fois le paiement de la TVA et des droits d'importation sur les mêmes produits achetés auparavant. Eh bien, en fait, les mises à jour. La TVA n'est pas le problème et la responsabilité de PG d'une manière ou d'une autre, mais je n'ai pas encore besoin d'une autre clé USB, un gaspillage de matériel, j'ai maintenant près de 10 clés USB PG ... Maintenant, ce que je n'aime vraiment pas, c'est que PG nous oblige à accepter FedEx. FedEx nous arnaque. Frais de 25 $ pour les services express, et cela prend une semaine au lieu des 3 jours promis. Et en plus vient 12,50 EURO (environ 16U $ D) de frais de traitement personnalisés facturés séparément en guise de bonus. Je n'ai jamais eu cela avec l'expédition UPS ou USP Un PS: J'ai demandé PGmusic a avant de commander s'il était possible d'expédier USPS. On m'a dit que ce n'était pas possible. Je suggérerais FORTEMENT encore un service de mise à jour via des serveurs et peut-être un système peer to peer. J'ai un abonnement avec une maison de logiciels russe avec parfois des mises à jour de plus de 30 Giga Byte, réparties sur l'année, et sans frais de TVA. La Russie n'est pas non plus dans l'Union européenne. Arnaques frauduleuses de Nada FedEx. Je pense sérieusement ou saute complètement les mises à jour de PG Audiophile pour 2021 et plus tard. ======================================== ORIGINAL MESSAGE: PGmusic forces us EU buyers to use their yearly Audiophile update system. 1.5 TB of software, most already bought and already there. Again paying VAT and import duties over the same stuff bought before. Well, actually the updates. VAT is not PG's problem and responsibility somehow, but i don't need yet another USB drive, a waste of hardware, got nearly 10 USB PGdrives by now ... Now what i really don't like is PG forcing us to accept FedEx. FedEx is ripping us off. Charges 25$ for Express Services, and it takes a week instead of the 3 days promised. And on top comes 12.50 EURO (about 16U$D) custom handling charges billed separately as bonus aftermath. I never had this with UPS or USPS shipping. A PS: i asked PG before ordering if it was possible to ship USPS. Was told it was not possible. I STRONGLY again would suggest an update service via servers and maybe a peer to peer system. I have a subscription with a Russian software house with sometimes updates over 30 GB, spread over the year, and NO VAT charges. Rusland is also not in the European Union. Nada FedEx ripoff moneymaking scams. I am seriously thinking of skipping the PG Audiophile updates altogether for 2021 and later. -F Last edited by fiddler2007; 01/31/20 11:25 PM.

Re: Fedex est un voleur de nos portefeuilles européens ... fiddler2007 #603320 06/22/20 11:42 PM Forum des Utilisateurs Français de Band-in-a-Box
Joined: May 2020 Posts: 46 G Gilauc Enthusiast
Gilauc Enthusiast G Joined: May 2020 Posts: 46	Bonjour, Un petit retour sur ma propre expérience (je préférerai parler de mes travaux sur biab): J’ai cru bien faire en commandant directement sur le site PG ma version ultrapak et je suis bien récompensé: Expédition par FedEx, promesse sous 3 jours, en réalité 10 jours, suivi désastreux, à un moment mon colis n’existait plus, aucune réponse à mes mails. Aujourd’hui je reçois une facture de 84€ pour les frais d’importation: 66€ de taxes, le reste pour FedEx ce qui fait que les frais de port s’élèvent à 25+18 €. Je commande souvent outre-Atlantique et FedEx est clairement à éviter: délais, suivis, communications et frais désastreux. La seule commande depuis les usa que je n’ai pas reçu: FedEx. Mais tout n’a pas été perdu, ils m’ont bien envoyé la facture des frais d’importation.... Je conseille plutôt usps en premier puis ups. Mon conseil (j’aurai du mieux me renseigner) commandez chez des revendeurs européens, c’est pratiquement le même prix et sans frais de port ni taxes.

Re: Fedex est un voleur de nos portefeuilles européens ... Gilauc #603323 06/23/20 01:17 AM Forum des Utilisateurs Français de Band-in-a-Box
Joined: Dec 2007 Posts: 1,796 fiddler2007 OP Expert
OP fiddler2007 Expert Joined: Dec 2007 Posts: 1,796	Translated: Originally Posted By: Gilauc Hello,A little feedback on my own experience (I would prefer to talk about my work on biab): I thought I was doing well by ordering my ultrapak version directly from the PG site and I am well rewarded: FedEx shipping, promise within 3 days, in reality 10 days, disastrous follow-up, at one point my package no longer existed, no response to my emails. Today I receive an invoice of 84 € for import costs: 66 € of taxes, the rest for FedEx so that the shipping costs amount to 25 + 18 €. I often order across the Atlantic and FedEx is clearly to be avoided: deadlines, follow-ups, communications and disastrous costs. The only order from the USA that I did not receive: FedEx. But all was not lost, they sent me the invoice for the import fees .... I'd recommend rather usps first then ups. My advice (I should have inquired better) order from European resellers, it's practically the same price and without shipping costs or taxes. My advice, don't pay these bills, protest and send a mail stating them responsible for a f*ckup. AND your complaint somewhere publicly, like Facebook ( Facebook Fedex Complaints ). FedEx is a ripoff scheme, why i am not buying new PG drives anymore, they charged me some 12.50 euro's 'administration costs' for custom handling afterwards this year, never had that thievery with USPS. USPS is slightly better, but they just lost a parcel i sent to the USA. Costed me 500 Euro so far, and i am in the process of hiring a lawyer now. UPS most of the times behaves better, but they damaged a parcel badly 2 years ago and bluntly blamed me for that although i took pictures of the parcel being not damaged before shipping. Right now DHL might be best. I always get stuff from Amazon sent that way, never a problem so far. NO MORE FEDEX PGmusic !!!!

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