I reinstalled all of my music programs on a single computer desktop Lenovo P310 installed music programs on D: because of the ghuge memory need (C: is SSD 250Gb while D: is HDD 2Tb)
Band in a Box, Real Band and the old programs like Master Guitar Jazz presents all the same problem in the windows of music notation
many of the notes are represented with a rectangule like if the placeholder has not been filled with the correct image
according to the PGmusic support I reinstalled the fonts but nothing changes
the only difference I see with all of the other installations I did in the past on the several PCs I used is that the installation has been done on D: instead of C: This choice was the only suitable because the C: SSD is only 250Gb and I dont want to change it with a larger SSD
is anyone experimented the same problem? and possibly solved it? THANKS
Regardless of where the music programs are stored the pg fonts need to be in C: windows fonts. As this is the OS. They will be called from there when required by the notation part of the program. So having the software on another drive that is not the same as the OS should be no problem. So this seems to be a windows problem as you say it is not confined to PG programs. It seems more likely, that the problem is with your graphics driver, or even maybe screen resolution to my mind.
I'm not sure exactly how to assist, but this does sound exactly like a fonts installation issue. You mentioned you have done that, but didn't provide a procedure on how you undertook this.
In the past, members with font issues have run the installation program with minimal install options set, which will include installing the correct fonts in Windows. This has usually resolved.
You mentioned
Quote:
according to the PGmusic support I reinstalled the fonts but nothing changes
What actual steps did you take?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Find out if the notation font is in fact installed. There are several PG Music fonts, one of which is pgmus.ttf (PGMusic F Regular), and this needs to be installed to view notation properly. The BB program installer installs the fonts, or you can run bb\Data\Installers\bbfonts.exe. It doesn't matter if the Band-in-a-Box program is installed on your D: drive or wherever.
I suggest:
1. Reboot your PC. 2. Run the font installer again.
Now, check to see if the problem is fixed. If not, take a look in the Windows fonts folder:
A - Check the C:\Windows\Fonts folder to see if the font is there. The Fonts folder is "special" in that it shows you the title of the fonts installed (PGMusic F Regular), but doesn't show you the individual files present.
B - You can look "under the hood" at the actual files in the Fonts folder. You can get there the following way. Type this into Explorer: \\localhost\C$\Windows\Fonts
I have the same problem and I can not find a solution doing the above my system is windows 10 64bit. Was a solution found?
If you go to Control Panel > Windows Settings and enter the text Fonts, and scroll down, do you see these fonts?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
When all else fails try doing a Return To Factory Settings in BIAB.
If that fails and you see the fonts in the Windows\Fonts directory and you did the PGMUSIC Font Installer program then I am stumped. I would then be looking at a possible corrupted font file.
I've seen it before but not in BIAB
BTW, My program is kept on my E drive and I have not incurred any problems seeing the notation.
I have a total of 6 fonts installed. I 7zipped them and put them in a Dropbox location so if you want to, go to this link and download the file(s). I will keep them there for a about a week.
It's interesting that it appears to only be 1/8th notes (quavers) that are affected.
I would try the return to factory settings also, and if that fails, uninstall and reinstall the program as a next step. Consider re-downloading the distribution from your account to PG Music.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
I have the same problem and I can not find a solution doing the above my system is windows 10 64bit. Was a solution found?
It is definitely a solvable problem, though we never heard back from the original poster in this thread. Which version and build of Band-in-a-Box do you have?
There are several PG Music fonts. One is called pgmus.ttf. The name of this font is PGMusic F Regular. Can you please tell us if you see this font when you navigate to the fonts folder in Windows Explorer? (C:\Windows\Fonts). A screenshot would be great.
Here's Georgios's screenshot for those that didn't want to click on the link he provided. It appears that eighth note and sixteenth note noteheads were not showing up.
The strange thing is that I purchased a Lenova all-in-one to just put BB on to it with only protection and cleaning programmes added later I had so many problems with not being able to update various apps that I scrapped the idea and stayed with my HP decktop For example Acronis would not restore on it even after many support efforts Outbytes repair issued and modified app I later found out that certain apps have had to issue special variations of their apps to work on Lenova May have nothing to do with this particular problem but others may have found difficulties with Lenova structure Jazzman
Last edited by Jazzman; 09/03/2011:07 PM.
BIAB - RealBand - 2022 Windows 10 64 Zoo computer with 7i processor- SSD 1TB -2TB HDD Roland keyboards
I’m pretty sure you mean Lenovo. I have a Lenovo laptop and it has ran PG products for 5 years no issues. I’m guessing that if you spend some time and call tech support they can help you figure it out.
HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB/RB 2026, Reaper 7, Harrison Mixbus 11 , Presonus Audiobox USB96
I'm sure it's a problem with windows 10 because I installed the program on two different computers without any problems. But from windows I did not solve the problem
Andrew would know best, of course, but the screen shot you attached shows part of the font for notation works, and part does not. As VideoTrack observed, that's very strange. In cases I've seen where this font was not installed correctly, ALL notes looked like the missing ones in your screen shot. I'm thinking your font file is corrupted. Have you tried downloading the zipped fonts from JCland (above) and installing them?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
I'm sure it's a problem with windows 10 because I installed the program on two different computers without any problems. But from windows I did not solve the problem
There are several PG Music fonts. One is called pgmus.ttf. The name of this font is PGMusic F Regular. Can you please tell us if you see this font when you navigate to the fonts folder in Windows Explorer? (C:\Windows\Fonts).
Yes Antrew I have it all and I did all the above you say but I did not find any solution I tried and the graphics card nothing was solved I also defaulted the fonts in windows 10 but the same situation. I will probably need a format. Because on two computers that I tried different the band in box 2020 worked perfectly
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