I reinstalled all of my music programs on a single computer desktop Lenovo P310 installed music programs on D: because of the ghuge memory need (C: is SSD 250Gb while D: is HDD 2Tb)
Band in a Box, Real Band and the old programs like Master Guitar Jazz presents all the same problem in the windows of music notation
many of the notes are represented with a rectangule like if the placeholder has not been filled with the correct image
according to the PGmusic support I reinstalled the fonts but nothing changes
the only difference I see with all of the other installations I did in the past on the several PCs I used is that the installation has been done on D: instead of C: This choice was the only suitable because the C: SSD is only 250Gb and I dont want to change it with a larger SSD
is anyone experimented the same problem? and possibly solved it? THANKS
Regardless of where the music programs are stored the pg fonts need to be in C: windows fonts. As this is the OS. They will be called from there when required by the notation part of the program. So having the software on another drive that is not the same as the OS should be no problem. So this seems to be a windows problem as you say it is not confined to PG programs. It seems more likely, that the problem is with your graphics driver, or even maybe screen resolution to my mind.
I'm not sure exactly how to assist, but this does sound exactly like a fonts installation issue. You mentioned you have done that, but didn't provide a procedure on how you undertook this.
In the past, members with font issues have run the installation program with minimal install options set, which will include installing the correct fonts in Windows. This has usually resolved.
You mentioned
Quote:
according to the PGmusic support I reinstalled the fonts but nothing changes
What actual steps did you take?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Find out if the notation font is in fact installed. There are several PG Music fonts, one of which is pgmus.ttf (PGMusic F Regular), and this needs to be installed to view notation properly. The BB program installer installs the fonts, or you can run bb\Data\Installers\bbfonts.exe. It doesn't matter if the Band-in-a-Box program is installed on your D: drive or wherever.
I suggest:
1. Reboot your PC. 2. Run the font installer again.
Now, check to see if the problem is fixed. If not, take a look in the Windows fonts folder:
A - Check the C:\Windows\Fonts folder to see if the font is there. The Fonts folder is "special" in that it shows you the title of the fonts installed (PGMusic F Regular), but doesn't show you the individual files present.
B - You can look "under the hood" at the actual files in the Fonts folder. You can get there the following way. Type this into Explorer: \\localhost\C$\Windows\Fonts
I have the same problem and I can not find a solution doing the above my system is windows 10 64bit. Was a solution found?
If you go to Control Panel > Windows Settings and enter the text Fonts, and scroll down, do you see these fonts?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
When all else fails try doing a Return To Factory Settings in BIAB.
If that fails and you see the fonts in the Windows\Fonts directory and you did the PGMUSIC Font Installer program then I am stumped. I would then be looking at a possible corrupted font file.
I've seen it before but not in BIAB
BTW, My program is kept on my E drive and I have not incurred any problems seeing the notation.
I have a total of 6 fonts installed. I 7zipped them and put them in a Dropbox location so if you want to, go to this link and download the file(s). I will keep them there for a about a week.
It's interesting that it appears to only be 1/8th notes (quavers) that are affected.
I would try the return to factory settings also, and if that fails, uninstall and reinstall the program as a next step. Consider re-downloading the distribution from your account to PG Music.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
I have the same problem and I can not find a solution doing the above my system is windows 10 64bit. Was a solution found?
It is definitely a solvable problem, though we never heard back from the original poster in this thread. Which version and build of Band-in-a-Box do you have?
There are several PG Music fonts. One is called pgmus.ttf. The name of this font is PGMusic F Regular. Can you please tell us if you see this font when you navigate to the fonts folder in Windows Explorer? (C:\Windows\Fonts). A screenshot would be great.
Here's Georgios's screenshot for those that didn't want to click on the link he provided. It appears that eighth note and sixteenth note noteheads were not showing up.
The strange thing is that I purchased a Lenova all-in-one to just put BB on to it with only protection and cleaning programmes added later I had so many problems with not being able to update various apps that I scrapped the idea and stayed with my HP decktop For example Acronis would not restore on it even after many support efforts Outbytes repair issued and modified app I later found out that certain apps have had to issue special variations of their apps to work on Lenova May have nothing to do with this particular problem but others may have found difficulties with Lenova structure Jazzman
Last edited by Jazzman; 09/04/2012:07 AM.
BIAB - RealBand - 2022 Windows 10 64 Zoo computer with 7i processor- SSD 1TB -2TB HDD Roland keyboards
I’m pretty sure you mean Lenovo. I have a Lenovo laptop and it has ran PG products for 5 years no issues. I’m guessing that if you spend some time and call tech support they can help you figure it out.
HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB/RB 2026, Reaper 7, Harrison Mixbus 11 , Presonus Audiobox USB96
I'm sure it's a problem with windows 10 because I installed the program on two different computers without any problems. But from windows I did not solve the problem
Andrew would know best, of course, but the screen shot you attached shows part of the font for notation works, and part does not. As VideoTrack observed, that's very strange. In cases I've seen where this font was not installed correctly, ALL notes looked like the missing ones in your screen shot. I'm thinking your font file is corrupted. Have you tried downloading the zipped fonts from JCland (above) and installing them?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
I'm sure it's a problem with windows 10 because I installed the program on two different computers without any problems. But from windows I did not solve the problem
There are several PG Music fonts. One is called pgmus.ttf. The name of this font is PGMusic F Regular. Can you please tell us if you see this font when you navigate to the fonts folder in Windows Explorer? (C:\Windows\Fonts).
Yes Antrew I have it all and I did all the above you say but I did not find any solution I tried and the graphics card nothing was solved I also defaulted the fonts in windows 10 but the same situation. I will probably need a format. Because on two computers that I tried different the band in box 2020 worked perfectly
zplane recently interviewed Peter Gannon, the founder and creator of Band-in-a-Box, about the software's early days, what sets it apart from AI, how zplane's audio algorithms are used in Band-in-a-Box, and more!
Special thanks to the team at zplane for their continued support.
Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Mac® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PDT today!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Mac®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
Upgrade your Band-in-a-Box for Mac® to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 Mac upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!
Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PDT on May 31st, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Check out the Band-in-a-Box® for Mac packages page to find the best package for you.
Today's the Last Day of the Band-in-a-Box 2026® for Mac Special!
Order before 11:59pm PDT today (May 15, 2026) to save up to 50% off your Band-in-a-Box® 2026 for Mac® upgrade and receive a FREE Bonus PAK loaded with great new Add-ons to use with this new version!
Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
Order before 11:59pm PDT on Friday, May 15th and SAVE up to 50% on most Band-in-a-Box® version 2026 for Mac Upgrade packages... and that's not all! With your version 2026 for Mac purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Upgrade to the 2026 49-PAK to receive even more NEW Add-ons including 20 additional RealTracks... that's 222 NEW RealTracks available with version Band-in-a-Box® 2026 for Mac!
Upgrade to Band-in-a-Box® 2026 for Mac® today for as little as $49! Check out the Band-in-a-Box® packages page for all available purchase options.
Learn more about the Free Bonus PAK and 49-PAK here.
If you have any questions about which package is the best option for you, just let us know. We're here to help!
202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.
The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean