You may have a RealTracks 155-205 disk image, and if so you could look in the RealTracks Packages folder. If there isn't a log there, that is a pretty good indication that you didn't install it, and so you could do that now. If there is, you could open it with a text editor and see what it says.
Sorry but a little bit confused about that. Where is the RealTracks Packages folder? So I need to download 155-205 for that?
Ok, I made the assumption that you had the UltraPAK and have downloaded the RealTracks from your account and that's how you installed them. If so, you would have that DMG file on your computer, and on it you would have the folder I mentioned. So how DID you install the files? Do you have an UltraPAK USB hard drive? If so, you could run the Setup on that hard drive, and it should sync up all the files that you are missing on your internal HD.
Last edited by Andrew - PG Music; 11/30/2008:01 AM.
got it. I'm UltraPAK user of 2020 both windows and Mac. For the issue of installation, I just download all the file at the webpage of "my products". However, after installation, I just deleted the dmg/pkg file.
So do I need to download again?
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
good news, I reinstalled 155-205, and on the style picker, I used "rebuild", then no more N/A, I think the problem was resolved. But I wanna ask, I need do the same on all n/a styles? that should be a huge task...
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
also, try another style after reinstalling the extra packs, it shows everything fine for the tracks inside, but another issue occurred, refer to the images I uploaded pls.
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
------ Mon Nov 30 11:31:51 PST 2020 ------ --- Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 155-159.pkg installer: Package name is RealTracks Sets 155-159 installer: Installing at base path / installer: The install was successful. --- Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 160-164.pkg installer: Package name is RealTracks Sets 160-164 installer: Installing at base path / installer: The install was successful. --- Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 165-169.pkg installer: Package name is RealTracks Sets 165-169 installer: Installing at base path / installer: The install was successful. --- Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 170-175.pkg installer: Package name is RealTracks Sets 170-175 installer: Installing at base path / installer: The install was successful. --- Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 176-181.pkg installer: Package name is RealTracks Sets 176-181 installer: Installing at base path / installer: The install was successful. --- Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 182-187.pkg installer: Package name is RealTracks Sets 182-187 installer: Installing at base path / installer: The install was successful. --- Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 188-193.pkg installer: Package name is RealTracks Sets 188-193 installer: Installing at base path / installer: The install was successful. --- Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 194-199.pkg installer: Package name is RealTracks Sets 194-199 installer: Installing at base path / installer: The install was successful. --- Installing /Volumes/RealTracks Sets 155-205/RealTracks Packages/RealTracks Sets 200-205.pkg installer: Package name is RealTracks Sets 200-205 installer: Installing at base path / installer: The install was successful.
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
Thanks... we can be pretty confident that the files are installed now if they weren't before. Could you try running that Band-in-a-Box 2020 (420) patch again just in case there are now any permissions issues. Then, check again for the existence of the .ST2 file in your Soloists folder...
Great, it sounds like it's fixed. This is expected that you wouldn't have those styles, since the majority are 'Xtra styles', and the rest are from a bonus PAK. You should rebuild the StylePicker when prompted after the install. It sounds like that wasn't done, since the styles should be showing up as N/A.
I don't think there is a problem to solve anymore... you likely have selected the menu option to show N/A styles. If the style appears as N/A (Not Available) then you wouldn't be able to load it. It's just a style that the program knows about, but you don't happen to have it. The style categories that you listed all make sense as styles that you wouldn't have - so I would recommend just selecting Other --> Show only styles that are available.
Andrew, I purchased all the bonus sets in the past and they are showing up as N/A.
Did the rebuild both fast and slow multiple times. Support has my email about this.
...Deb
Hi Deb,
You should start a new thread about this, probably in either the Band-in-a-Box Mac or Windows forum depending on which platform you are on.
Just for your information, slow rebuild is only if you want the program to search for "third party" (no -PG Music styles). Also, you'd need to clarify if it is showing up as [N/A], or [RT N/A], and an example style, and we could go from there.
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
Get started today—first-time packages start at just $49.
Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!
Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window
In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.
Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe
This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean