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Band-in-a-Box for Windows
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Joined: Jul 2004
Posts: 3
Newbie
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OP
Newbie
Joined: Jul 2004
Posts: 3 |
I'm a longtime BB user, just starting to use BB2021. I've entered a chord progression and am picking a style. When I try to audition a style with my progression, I get a notification that a required Real Track in Set 2019 is not found.(see jpegs 1 and 2). But when I go to Preferences to see what Track I have, BB tells me I DO have ALL the 2019 Real Tracks (see jpg3). Please help me understand why the track is not being found...   
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Band-in-a-Box for Windows
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Joined: Jan 2018
Posts: 52
Enthusiast
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Enthusiast
Joined: Jan 2018
Posts: 52 |
I get a similar message with some real tracks. My folder settings are correct.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,585
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,585 |
Hi Ernie, Thank you for the graphics. They help such a lot when it comes to appreciating your problem. From the information you've given, BIAB is looking for Realtrack #3673 in the folder "O:\Band In A Box 2019\Realtracks". From this information, I'm guessing that you installed BIAB 2019 on your O-drive and in a folder called "Band In A Box 2019". Where did you install BIAB 2021? From the looks of your second graphic, it's in "O:\Band In A Box 2021". If you did install BIAB 2021 to "O:\Band In A Box 2021", the missing Realtrack is from BIAB 2021 and I'm guessing that it's in "O:\Band In A Box 2021\Realtracks" If this is the case, you need to set your Realtrack preferences to point to "O:\Band In A Box 2021\Realtracks". You can access the preferences settings via "Options | Preferences | Realtracks". Depending on the type of upgrade your purchased, it's possible that all Realtracks (including 2019) are in the 2021 folder. Just in case this is useful information... When I install BIAB, I always install my new version directly over the top of my existing version. This means that I get to keep all past bonus material from earlier versions and it always means that my preferences settings remain the same. Most users on here follow this installation process. Regards, Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 21,094
Veteran
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Veteran
Joined: Jun 2012
Posts: 21,094 |
I do the same as Noel. I always install new versions and updates into the same existing BiaB folder. In fact, this is the recommended method.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 734
Journeyman
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Journeyman
Joined: Oct 2008
Posts: 734 |
"BB tells me I DO have ALL the 2019 Real Tracks (see jpg3)."
If you look closely at the report you posted, it clearly says these add-ons are NOT found. Just need to point BIAB at the right location as noted by Noel96.
My wife asked if I had seen the dog bowl. I told her I didn't even know he could.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,569
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,569 |
I’m puzzled by those two messages, though, that some 2019 files are not found followed by the “you have everything” message.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 734
Journeyman
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Journeyman
Joined: Oct 2008
Posts: 734 |
Maybe it means he has it, as in owns it, but it can't find it as in not pointed to the proper drive location?
My wife asked if I had seen the dog bowl. I told her I didn't even know he could.
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 21,094
Veteran
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Veteran
Joined: Jun 2012
Posts: 21,094 |
I've also often been confused with what appears to be conflicting messages from the 'What Add-Ons' function. Perhaps one test is for the existence of the folder and a separate test is for the existence of specific file(s) ?
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Joined: May 2020
Posts: 2,766
Veteran
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Veteran
Joined: May 2020
Posts: 2,766 |
The "What add-ons do I have" screen checks for a couple files from each RT set/Soloist/etc - it does not check EVERY file, hence why it's possible to be missing something yet still have the "WADIH" page tell you everything's there.
That particular Realtrack is in set 355 - perhaps it would be a good idea to reinstall that particular RT set, or at least see if there's a "Piano, Acoustic, Rhythm NewAgeDriving8ths Ev 110" folder in Realtracks, and that it has 44 files in it.
I work here
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
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Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.
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