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Band-in-a-Box for Macintosh
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Joined: Aug 2005
Posts: 483
Journeyman
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OP
Journeyman
Joined: Aug 2005
Posts: 483 |
My MacBook Air 2013 running High Sierra 10.13.6
Last night I got a black screen, nothing! Tried to do all the reset options
and none would bring it to life. Tried again this morning and still nothing but
a black screen. The power cord always showed green.
And then while on hold for Apple help, the Apple logo lit up and the machine
powered up and is working as if nothing ever happened.
The Apple tech suggested that possibly I had too many programs running
which I did, BB, GarageBand, iTunes. He suggested I upgrade to Mojave or Catalina
but not Big Sur.
As stated above, I’m using High Sierra 10.13.6 and running BB 2016 and have had no problems. (I tried unsuccessfully to get BB 2018 to run for 6 months and gave up)
My question is should I have any problems with Mojave? or Catalina?
Thanks in advance.
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 2,519
Product Manager
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Product Manager
Joined: May 2020
Posts: 2,519 |
I'm not sure that having too many programs running would cause that issue, but if your computer gets stuck like this again try holding down the power button for 10 seconds to force it to shut down completely, then try to turn it back on.
As I mentioned in our chat earlier, with BIAB, you shouldn't have many issues with Mojave, but I personally prefer High Sierra. Do not upgrade to Catalina or higher as BIAB 2018 and earlier will not work.
I work here
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Band-in-a-Box for Macintosh
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Joined: Apr 2017
Posts: 1,624
Expert
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Expert
Joined: Apr 2017
Posts: 1,624 |
High Sierra support ended last November. Mojave is supported till next November. You have more support options from Apple if running a supported MacOS. Just sayin’…
In the meantime, it looks like your Mac is taking way too long to shut down. Simon’s power switch works but doesn’t fix the problem. The following should. Not only does this reset your Mac to default but also every installed app. Launch Services sometimes become corrupted during a Security Update.
Reset Launch Services
1. Open Terminal and run these commands (copy and paste) then hit Enter or Return:
2. sudo /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -seed -lint -r -f -v -dump -domain local -domain system -domain user -domain network
(It will now ask for your Admin password)
3. killall Dock
4. sudo mdutil -E /
5. Restart your Mac
You will see many pages of commands, one set for each app. This is normal.
I first ran into this when my 2010 iMac and my wife’s 2015 MacBook Air wouldn’t shut down while attempting to run a 2019 Security Update over High Sierra—holding the Power switch was the only way to shut down. After the March 2020 Security Update, my iMac Pro would take 6 minutes to begin booting. In each case, resetting Launch Services fixed me up. Apps launch more quickly, too.
BIAB 2024 Audiophile, 24Core/60CoreGPU Core M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP/color]
[color=#FF0040]Digital Performer11, LogicPro
Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
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Band-in-a-Box for Macintosh
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Joined: Aug 2005
Posts: 483
Journeyman
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OP
Journeyman
Joined: Aug 2005
Posts: 483 |
Simon, thanks for your help here and via chat.
Mike, thanks for the Apple support information.
The Terminal process seems scary with my limited knowledge.
Fortunately everything is back to normal for now.
(A fellow Willow Glen Ram?)
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Holiday Weekend Hours
Our Customer Service hours this weekend are as follows:
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Thank you!
Band-in-a-Box 2025 French Version is Here!
Bonjour à tous,
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:
BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
Band-in-a-Box 2025 German Version is Here!
Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!
Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.
Stay up to date—get the latest update now!
Update to RealBand® 2025 Build 5 Windows Today!
Already using RealBand® 2025 for Windows®? Download Build 5 now from our Support Page to ensure you have the latest enhancements and improvements from our team.
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PowerTracks Pro Audio 2025 for Windows is Here!
PowerTracks Pro Audio 2025 is here! This new version introduces many features, including VST3 support, the ability to load or import a .FLAC file, a reset option for track height in the Tracks window, a taller Timeline on the Notation window toolbar, new freeze buttons in the Tracks window, three toolbar modes (two rows, single row, and none), the improved Select Patch dialog with text-based search and numeric patch display, a new button in the DirectX/VST window to copy an effects group, and more!
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Video: Summary of the New Band-in-a-Box® App for iOS®
Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.
Band-in-a-Box® for iOS® :Summary video.
Check out the forum post for more information.
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