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#647678 03/20/21 06:21 AM
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Roycol Offline OP
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When I registered, I downloaded a 'bonus styles'
They keep popping up when I'm searching for songs, but nearly always, the instruments are N/A, is this correct?
Why supply a bonus download, if its not usable?

Roy


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Roycol #647683 03/20/21 07:03 AM
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Can you name one or more of the bonus styles you mentioned?

Styles are made up of RealTracks, i.e. how several different RealTracks are grouped to form a style. The bonus style may only be usable if you have the required RealTracks.


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Roycol #647694 03/20/21 08:20 AM
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Also, Roycol, once we know that, which package did you purchase? Pro? Ultra?


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Roycol #647695 03/20/21 08:37 AM
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Roycol Offline OP
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I purchased pro.
I have tried to post a screen grab, but don't think I can.
In styles I searched for song 'summertime blues by alan jackson'
the 25 items on that search are (RT n/a).... with Bonus under set#

Roy


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Roycol #647722 03/20/21 11:51 AM
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Hello Roycol,

We'll need a few more details in order to best assist you. If you'd like to e-mail us at support@pgmusic.com we'd be happy to go over your purchase history with you and clarify any questions you may have.

Thank you,
Ember


Cheers,
Ember
Roycol #647726 03/20/21 11:55 AM
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Could it be my download of bonus pack is faulty. I will try and download it again tomorrow.
If that does not work, I'll contact support.


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Roycol #647736 03/20/21 01:44 PM
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The Pro Pak is the 'entry' level or 'basic' Pak and includes very few RealTracks, so this is likely to be a contributor to the issue you are seeing.

The content of each package is listed on this page


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Roycol #647745 03/20/21 03:25 PM
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If you are asking this question, then you bought the wrong Pak. Ask around here in the forum for recommendations and then approach sales to see if they will adjust.


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DrDan #647856 03/21/21 03:12 PM
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This is a regular query, mainly from relatively new users.
To avoid this confusion PGM needs to indicate what RealTracks are required for each Style Pak on the relevant sales pages.

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Originally Posted By: VintageGibson
This is a regular query, mainly from relatively new users.
To avoid this confusion PGM needs to indicate what RealTracks are required for each Style Pak on the relevant sales pages.

Vintage

Yes, such information would be very helpful.
Many of the Add-on Styles state: "These Xtra Styles require Band-in-a-Box® version 2020 or higher and use RealTracks from the UltraPAK or Audiophile Edition."
However, due to the number of posts that relate to this issue, it's certainly not obvious to many users.
+1


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FWIW I think PGM should eliminate those yearly extra bonus MIDI and RT styles and sounds and include them in the yearly update. It does get very confusing not only for new buyers but for those of use whom can't remember what we did purchase a couple of years ago.


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