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Build 832 [Resolved] #652835 04/24/21 03:06 AM Band-in-a-Box for Windows
Joined: Dec 2001 Posts: 77 Manama, Bahrain, Arabian Gulf M Mark Stonebanks OP Enthusiast
OP Mark Stonebanks Enthusiast M Joined: Dec 2001 Posts: 77 Manama, Bahrain, Arabian Gulf	HI guys, Just tried downloading build 832... Norton has removed as per the attached screenshot. Something to do with WS.Reputation.1 Is this something to worry about to is Norton being overzealous? Thanks in advance Attached Files (Click to download or enlarge) (Only available when you are logged in) 2021-04-24 (1).png (97.41 KB, 190 downloads)

Re: Build 832 Mark Stonebanks #652841 04/24/21 03:34 AM Band-in-a-Box for Windows
Joined: Jun 2012 Posts: 21,073 Melbourne, Australia AudioTrack Veteran
AudioTrack Veteran Joined: Jun 2012 Posts: 21,073 Melbourne, Australia	If you downloaded it from the PG Music website, there will definitely not be any issue with it. Interestingly, I use Norton and it did not raise any issue. I would try downloading again in case the previous file became corrupted somehow. BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.

Re: Build 832 AudioTrack #652860 04/24/21 04:44 AM Band-in-a-Box for Windows
Joined: Jun 2012 Posts: 3,891 J JohnJohnJohn Veteran
JohnJohnJohn Veteran J Joined: Jun 2012 Posts: 3,891	Originally Posted By: VideoTrack If you downloaded it from the PG Music website, there will definitely not be any issue with it. Really? So it would be impossible for PGM to get hacked? I'd agree the likelihood is the file is good but I'd always defer to my antivirus software.

Re: Build 832 Mark Stonebanks #652893 04/24/21 09:20 AM Band-in-a-Box for Windows
Joined: May 2000 Posts: 15,944 PeterGannon PG Music Staff
PeterGannon PG Music Staff Joined: May 2000 Posts: 15,944	There’s nothing wrong with the install or any files, and the Norton “reputation” message isn’t even suggesting there is a virus. That message is just Norton declaring the file as a “new” file, by its “reputation” assessment. So it doesn’t know enough about it to clear it, https://community.norton.com/en/forums/clarification-wsreputation1-detection All that it takes to get flagged these days is a coincidence of a series of bytes matching any of the millions of lists of bytes in the Norton database. With big installs with audio files etc., false positives are a common occurrence. We will let Norton know at https://submit.symantec.com/false_positive/ Have Fun! Peter Gannon PG Music Inc.

Re: Build 832 Mark Stonebanks #652894 04/24/21 09:37 AM Band-in-a-Box for Windows
Joined: May 2000 Posts: 15,944 PeterGannon PG Music Staff
PeterGannon PG Music Staff Joined: May 2000 Posts: 15,944	> I'd always defer to my antivirus software. OK. What did your AV software have to say about the install? Have Fun! Peter Gannon PG Music Inc.

Re: Build 832 PeterGannon #652914 04/24/21 01:05 PM Band-in-a-Box for Windows
Joined: Jun 2012 Posts: 3,891 J JohnJohnJohn Veteran
JohnJohnJohn Veteran J Joined: Jun 2012 Posts: 3,891	Originally Posted By: PeterGannon > I'd always defer to my antivirus software. OK. What did your AV software have to say about the install? I've recently stopped downloading and installing the updates. In the past I have had Avast stop the install of a PGM update many times. Last edited by JohnJohnJohn; 04/24/21 01:16 PM.

Re: Build 832 PeterGannon #652916 04/24/21 01:06 PM Band-in-a-Box for Windows
Joined: Jun 2012 Posts: 3,891 J JohnJohnJohn Veteran
JohnJohnJohn Veteran J Joined: Jun 2012 Posts: 3,891	Originally Posted By: PeterGannon We will let Norton know at https://submit.symantec.com/false_positive/ That is a good process to follow before every release.

Re: Build 832 PeterGannon #652919 04/24/21 01:12 PM Band-in-a-Box for Windows
Joined: Jun 2012 Posts: 3,891 J JohnJohnJohn Veteran
JohnJohnJohn Veteran J Joined: Jun 2012 Posts: 3,891	Originally Posted By: PeterGannon There’s nothing wrong with the install or any files, and the Norton “reputation” message isn’t even suggesting there is a virus. That message is just Norton declaring the file as a “new” file, by its “reputation” assessment. So it doesn’t know enough about it to clear it, https://community.norton.com/en/forums/clarification-wsreputation1-detection All that it takes to get flagged these days is a coincidence of a series of bytes matching any of the millions of lists of bytes in the Norton database. With big installs with audio files etc., false positives are a common occurrence. We will let Norton know at https://submit.symantec.com/false_positive/ As I acknowledged, the file is probably fine but I also think it is a huge mistake to simply assume because a file came from a trusted vendor that is is immune from being compromised. That is the path to an infected computer! Norton says "The reputation-based system uses 'the wisdom of crowds' (Symantec’s tens of millions of end users) connected to cloud-based intelligence to compute a reputation score for an application, and in the process identify malicious software in an entirely new way beyond traditional signatures and behavior-based detection techniques. "When our reputation technology encounters a brand-new file (including items you might create on your own), it relies on a number of factors to determine reputation. We use all of these factors to ensure we can provide the maximum protection for users while preventing false positives. 'Newness' is only one factor we use." Last edited by JohnJohnJohn; 04/24/21 01:14 PM.

Re: Build 832 JohnJohnJohn #652946 04/24/21 02:27 PM Band-in-a-Box for Windows
Joined: Jun 2012 Posts: 21,073 Melbourne, Australia AudioTrack Veteran
AudioTrack Veteran Joined: Jun 2012 Posts: 21,073 Melbourne, Australia	Everything I download is checked by my antivirus software also. That never, ever gets bypassed. I'm running Norton Lifelock 360. It is continually updated. It did not raise an alert for this update when I downloaded it from the PG Music site. BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.

Re: Build 832 AudioTrack #652984 04/24/21 05:20 PM Band-in-a-Box for Windows
Joined: Dec 2001 Posts: 77 Manama, Bahrain, Arabian Gulf M Mark Stonebanks OP Enthusiast
OP Mark Stonebanks Enthusiast M Joined: Dec 2001 Posts: 77 Manama, Bahrain, Arabian Gulf	Hi VideoTrack I'm also running Norton Lifelock 360. I'm going to download anyway and see what happens... Thanks to all for your input

Re: Build 832 Mark Stonebanks #652986 04/24/21 05:40 PM Band-in-a-Box for Windows
Joined: Jun 2012 Posts: 21,073 Melbourne, Australia AudioTrack Veteran
AudioTrack Veteran Joined: Jun 2012 Posts: 21,073 Melbourne, Australia	Do let us know how you go, Mark. I really believe that this is a false positive. I also believe that PG Music have very good virus prevention systems in place. BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.

Re: Build 832 AudioTrack #652992 04/24/21 06:29 PM Band-in-a-Box for Windows
Joined: Dec 2001 Posts: 77 Manama, Bahrain, Arabian Gulf M Mark Stonebanks OP Enthusiast
OP Mark Stonebanks Enthusiast M Joined: Dec 2001 Posts: 77 Manama, Bahrain, Arabian Gulf	Just completed the download and installed without any interference from Norton... Problem solved! Thank you everyone for helping me to understand this issue.

Re: Build 832 Mark Stonebanks #653132 04/25/21 01:24 PM Band-in-a-Box for Windows
Joined: Jun 2012 Posts: 3,891 J JohnJohnJohn Veteran
JohnJohnJohn Veteran J Joined: Jun 2012 Posts: 3,891	Update from my experience...I just downloaded and installed 832 and Avast did not report any issues.

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