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Band-in-a-Box for Windows
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Joined: May 2010
Posts: 27
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OP
Enthusiast
Joined: May 2010
Posts: 27 |
I have a lot of Real trks that I want to install. It seems that the Master Realtrks Installer will only go to a certain Realtrk number then stops. In the notes of Master Realtrks Installer (before it starts to install) it says the best way to install Real Trks is with the new Download manager. Just point the Download Manager at the folder you have the files already d/l and it will install them. No need to re-d/l them. Well either I can't figure out how to do this or it ain't working.
Any ideas on what I could do about this?
Last edited by Grem; 07/03/21 05:11 PM.
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Band-in-a-Box for Windows
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Joined: May 2010
Posts: 27
Enthusiast
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OP
Enthusiast
Joined: May 2010
Posts: 27 |
There should also be options in the D/L Manager to D/L/ everything I have in my account and install it.
I just sat through several hours of installing BiaB 2021 and all my content that I have since 2013!!
PITFA I tell you!!
I thought IK was bad, but this one takes the cake!!
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 20,960
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Joined: Jun 2012
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There should also be options in the D/L Manager to D/L/ everything I have in my account and install it.
I just sat through several hours of installing BiaB 2021 and all my content that I have since 2013!!
PITFA I tell you!!
I thought IK was bad, but this one takes the cake!! Perhaps consider contacting PG Music Support . They should be able to assist you to resolve. They also have online Chat, or you can leave a message if the Online Chat is closed.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Joined: Sep 2001
Posts: 2,142
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Joined: Sep 2001
Posts: 2,142 |
the download manager works by serial number. so if you got realtracks with a previous version of BIAB the download manager won't pick up those realtracks
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Band-in-a-Box for Windows
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Joined: Aug 2011
Posts: 10,955
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Joined: Aug 2011
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Give it long enough and the Download Manager will download and install all the files you are entitled to this year.
The Download Manager application uses your unique Band-in-a-Box serial number to help the application determine what files you purchased. The application compares its file list to a list of the existing files on your computer. The application can then manage downloading the remaining files as a background task.
The benefit is all files will be downloaded while you continue doing whatever you want to do.
Conversely, it can take several hours, or even days, before all the files are downloaded and available for use.
Also, since the download list is tied to your Band-in-a-Box serial number, and the serial number changes with each upgrade, any bonus material you've accumulated from past years will not be recognized as available for download. You will need to manually download bonus material from your online account. As an aside, I suspect this is why you may possibly see files listed multiple times in your online account; the files need to be available for each Download Manager.
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Band-in-a-Box for Windows
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Joined: May 2010
Posts: 27
Enthusiast
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OP
Enthusiast
Joined: May 2010
Posts: 27 |
Thank you for the responses.
They also have online Chat, or you can leave a message if the Online Chat is closed.
I did not know you could leave a message like that! Nice. the download manager works by serial number. so if you got realtracks with a previous version of BIAB the download manager won't pick up those realtracks That explains why I was only seeing the last few Realtrks that came with the 2021 upgrade in the D/L Manager. Thanks.
The Download Manager application uses your unique Band-in-a-Box serial number to help the application determine what files you purchased.
Also, since the download list is tied to your Band-in-a-Box serial number, and the serial number changes with each upgrade, any bonus material you've accumulated from past years will not be recognized as available for download.
This is where I see a need for improvement. We should be able to enter different serial numbers from past purchases to allow D/L Manager to d/l and install all our files, not just the most recent purchase. Especially the Real Trks!! I was able to use the Master RT Installer from 2017, but even though all my RT was in the same folder, it stopped somewhere around 250-270. Then I had to install the rest (from 2018,2019, 2020) which wasn't a whole lot, just didn't make sense to me at the time. I think I have finally (for the first time!) have all my content d/l and installed. Not sure about those Re-Amp files though. What are they for? Do I need them? Again, thanks for the replies!!!
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Band-in-a-Box for Windows
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Joined: Oct 2007
Posts: 2,610
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Joined: Oct 2007
Posts: 2,610 |
There's always the option to re download all of BIAB 2021 and that should cover everything, including the last build.
Did it before and worked like a charm.
HTH!
Cheers, Mike My Music * Asus ROG Strix G15CF 32 GB DDR4 4TB HDD + 1 TB SSD NVIDIA GeForce RTX 3060 8GB Win 11 AKAI EIE PRO Sound Interface. BIAB/RB 2024 UltraPak Build - Latest
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Band-in-a-Box for Windows
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Joined: May 2010
Posts: 27
Enthusiast
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OP
Enthusiast
Joined: May 2010
Posts: 27 |
There's always the option to re download all of BIAB 2021 and that should cover everything, including the last build.
Did it before and worked like a charm.
HTH!
I agree with you that it should cover everything, I just think it should d/l and install everything I own! : ) Maybe I didn't make myself clear in my first post. I was installing BiaB 2021, and all the extra content that I have (been a customer for years) from scratch, on a computer that I built last year. I never got around to installing BiaB on it. So I had to install all the Real Trks again because I am using different drives, M.2 instead of spinning hd. On a plus note, the feature BiaB has to show you what add ons you have and don't have helped tremendously.
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Band-in-a-Box for Windows
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Joined: Aug 2011
Posts: 10,955
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Veteran
Joined: Aug 2011
Posts: 10,955 |
The "What Add-Ons Do I Have" feature answers many questions most users may have. I think PG Music has spent considerable effort improving the accuracy of the displayed information.
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Band-in-a-Box for Windows
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Joined: May 2020
Posts: 2,766
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Joined: May 2020
Posts: 2,766 |
As others have mentioned, the download manager searches for files based on your currently activated serial number. We are looking into ways of having the download manager be able to access more files than what is currently possible, specifically for customers who have upgraded to smaller packages than they initially purchased or who purchased add-ons.
I work here
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Band-in-a-Box for Windows
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Joined: May 2010
Posts: 27
Enthusiast
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OP
Enthusiast
Joined: May 2010
Posts: 27 |
The "What Add-Ons Do I Have" feature answers many questions most users may have. I think PG Music has spent considerable effort improving the accuracy of the displayed information. Agreed Jim. That feature was a great help. In fact I would have to say it was the reason I was able to figure out what I had installed and if BiaB could see it. Works great. As others have mentioned, the download manager searches for files based on your currently activated serial number. We are looking into ways of having the download manager be able to access more files than what is currently possible, specifically for customers who have upgraded to smaller packages than they initially purchased or who purchased add-ons. Thanks for your response Simon. It's good to know that ya'll are looking to improve the Download Manager. As it is, it is a great help. I used it several years ago to d/l all my Real Tracks and I still have them saved. It was those d/l files that I used for this recent 'install from scratch'. I took a pic of the RealTrack Installation Manager 2017 text, that led me to believe that the new Download Manager could do what I was wanting. So I tried to go to the D/L Manager and looked it all over, tried this, tried that, but I could not get it to recognize the files that I already had d/l. [img:center] https://imgur.com/UAqu4qm[/img]
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Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
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Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
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We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
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Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window
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You can see all the 2026 videos on our forum!
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You can see all the 2026 videos on our forum!
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- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
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