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PowerTracks Pro Audio
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Joined: Dec 2006
Posts: 587
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OP
Journeyman
Joined: Dec 2006
Posts: 587 |
We’ll, very interesting developments!
I totally uninstalled my Presonus audio interface. I reinstalled my original Line 6 Toneport UX1. I opened PT and set the midi and audio preferences.. I chose the ASIO driver for the UX1. Works perfectly! All audio functions through the PC are back. No ASIO errors at all (so far). The only interesting thing that happened is in the audio input screen I checked the box for monitoring the audio input and PT shut down. So I relaunched it, reset the audio prefs but did NOT check the monitor audio input box and no problem.
Interesting in the past I always had to check that box in order to hear my keyboard in audio. Now I can hear it without the box checked! (?!).
Time will tell. I was totally out of patience!
Thanks all for all your help! Beside everything else, I learned a lot!
Bernie
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PowerTracks Pro Audio
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Joined: May 2000
Posts: 22,582
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Veteran
Joined: May 2000
Posts: 22,582 |
Glad to hear you're having fun again
I do not work here, but the benefits are still awesome
Make your sound your own!
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PowerTracks Pro Audio
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Joined: Dec 2006
Posts: 587
Journeyman
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OP
Journeyman
Joined: Dec 2006
Posts: 587 |
We’ll, I was for about 5 minutes. I think the issue is between Line 6 Pod Farm 2 and Power Tracks. Taking the rig into the shop. Hope the bench charge is not too high!
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PowerTracks Pro Audio
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Joined: May 2020
Posts: 2,766
Veteran
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Veteran
Joined: May 2020
Posts: 2,766 |
Bernier - which model of Presonus did you buy? I'm interested in case it's one of the ones I have available to me.
Glad the Line 6 is working well for you though!
I work here
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PowerTracks Pro Audio
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Joined: Dec 2006
Posts: 587
Journeyman
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OP
Journeyman
Joined: Dec 2006
Posts: 587 |
Had to go back to my original Toneport audio interface- could not get other interface drivers to work properly.
I’ve been using PT for over 15 years and my ASIO problems just started recently. If you look at my earlier threads we sure tried a lot of things to no avail.
Took my system to a local shop (One Click) and they had it for 2 weeks. Finally said the issue was having PT installed on a external USB drive. Uninstalled and reinstalled on C drive, and program is still shutting down as soon as I choose ASIO driver and close that dialogue box.
My question now Is, is there a repair company that PGMusic can recommend that can remote in? Something is obviously wrong and no one can seem to fix it.
Bernie
Last edited by Bernier; 09/20/21 10:37 AM.
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PowerTracks Pro Audio
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Joined: May 2000
Posts: 22,582
Veteran
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Veteran
Joined: May 2000
Posts: 22,582 |
I'd do a chat with them and ask!
Maybe someone from PG can remote is, wouldn't be the first time.
I do not work here, but the benefits are still awesome
Make your sound your own!
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PowerTracks Pro Audio
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Joined: Dec 2006
Posts: 587
Journeyman
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OP
Journeyman
Joined: Dec 2006
Posts: 587 |
Reinstalled PT ver 2020 and everything is working fine.
How can I let tech support know about my 2021 issues?
Thanks!
Bernie
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PowerTracks Pro Audio
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Joined: Sep 2006
Posts: 2,312
PG Music Staff
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PG Music Staff
Joined: Sep 2006
Posts: 2,312 |
Send an email explaining the issues to support@pgmusic.com, or you can pop into Live Help for a conversation 
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PowerTracks Pro Audio
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Joined: Dec 2006
Posts: 587
Journeyman
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OP
Journeyman
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Posts: 587 |
BSOD errors now doing something totally unrelated to PT, so in desperation I’m going to do a factory reset of my whole pc!
Last edited by Bernier; 09/22/21 08:57 AM.
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PowerTracks Pro Audio
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Joined: May 2020
Posts: 2,766
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Veteran
Joined: May 2020
Posts: 2,766 |
BSOD errors now doing something totally unrelated to PT, so in desperation I’m going to do a factory reset of my whole pc! Uh oh! The "Blue Screen Of Death" is most often related to either a driver issue or a hardware problem. A factory reset could help, though the problem can return if the problem is either driver or hardware related. If you post the details of the BSOD we might be able to tell a bit more.
I work here
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PowerTracks Pro Audio
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Joined: Dec 2006
Posts: 587
Journeyman
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OP
Journeyman
Joined: Dec 2006
Posts: 587 |
I had my pc evaluated at a local shop and they found no hardware issues.
However, I did end up reinstalling Win 10 from scratch.
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PowerTracks Pro Audio
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Joined: May 2020
Posts: 2,766
Veteran
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Veteran
Joined: May 2020
Posts: 2,766 |
How's everything working with the fresh install Bernier?
I work here
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PowerTracks Pro Audio
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Joined: Dec 2006
Posts: 587
Journeyman
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OP
Journeyman
Joined: Dec 2006
Posts: 587 |
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PowerTracks Pro Audio
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Joined: May 2020
Posts: 2,766
Veteran
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Veteran
Joined: May 2020
Posts: 2,766 |
Good to hear! Let us know if you require any further assistance.
I work here
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
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