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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 3,904
Veteran
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Veteran
Joined: Jun 2012
Posts: 3,904 |
Strange shipping stuff this year!
- Purchased on Dec. 2 around 3am.
- About 6 hours later I got an email saying the order had shipped.
- Tried several times clicking the link to track but it always said Fedex had not received the order.
- On Dec. 9 (a full week after ordering) I got another identical email saying the order had shipped.
- This time the tracking link works and says I'll get my order on Dec. 13
I guess I'll just wait and see!
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Band-in-a-Box for Windows
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Joined: Feb 2010
Posts: 794
Journeyman
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OP
Journeyman
Joined: Feb 2010
Posts: 794 |
Not sure why you wouldn't use cloning images instead of manually loading? (or are you already?)
I know cloning a hard drive with an OS and apps (about 45gig) takes (on my system) about 9 minutes. And these are USB 3 drives so transfer rates should be at the high end.
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Band-in-a-Box for Windows
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Joined: Nov 2008
Posts: 3,692
Veteran
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Veteran
Joined: Nov 2008
Posts: 3,692 |
Mine arrived early this afternoon after this morning's shipping status reported it would be here on the 13th. Very cool...
DC Ron
BiaB Audiophile
Presonus Studio One
ASUS I9-12900K DAW, 32 GB RAM
Presonus Faderport 16
Too many guitars (is that a thing?)
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Band-in-a-Box for Windows
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Joined: Oct 2002
Posts: 600
Journeyman
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Journeyman
Joined: Oct 2002
Posts: 600 |
Got an email saying it would arrive Monday the 13th.
Dell 610 dual Monitor, win 7-10, Sonar Plat, ProTools 10 & 11, Reaper 4, BIAB/real Band 2022, Easy Drummer, Superior Drummer, Kontact Essentials, Personnel Orchestra, Korg Legacy Analog & Digital
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Band-in-a-Box for Windows
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Joined: Nov 2009
Posts: 1,417
Expert
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Expert
Joined: Nov 2009
Posts: 1,417 |
I received an Order Conformation email on Dec 1st... as of today, I still have not received a Shipping Conformation email for my hard drive.
on the bright side, all my downloads & installations went smoothly, and so far I'm pretty happy with the upgrade...
Last edited by bloc-head; 12/12/21 08:45 AM. Reason: added text
Bandcamp Win-11; BiaB-2026 Audiophile (latest version)
Cakewalk Sonar; Melodyne-5; Scaler 3; NI Komplete:
Focusrite Scarlett 18i20
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,564
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,564 |
Check your Spam email? Since the the hard drives do exist (I got mine yesterday, two days ahead of what the tracking said to expect) I assume the odd results some people are seeing this year are not due to PG Music, but to the shipping companies.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Nov 2009
Posts: 1,417
Expert
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Expert
Joined: Nov 2009
Posts: 1,417 |
Check your Spam email? Since the the hard drives do exist (I got mine yesterday, two days ahead of what the tracking said to expect) I assume the odd results some people are seeing this year are not due to PG Music, but to the shipping companies. Thanks Matt... I couldn't find anything from PGM in my spam folder, but I did find a lot of awful emails from god knows who... Maybe it will eventually show up one day, if not, I'll call PGM...
Bandcamp Win-11; BiaB-2026 Audiophile (latest version)
Cakewalk Sonar; Melodyne-5; Scaler 3; NI Komplete:
Focusrite Scarlett 18i20
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,564
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,564 |
PG Music should be able to give you the tracking number. Give them a shout tomorrow. Good luck.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: May 2020
Posts: 2,766
Veteran
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Veteran
Joined: May 2020
Posts: 2,766 |
Strange shipping stuff this year!
- Purchased on Dec. 2 around 3am.
- About 6 hours later I got an email saying the order had shipped.
- Tried several times clicking the link to track but it always said Fedex had not received the order.
- On Dec. 9 (a full week after ordering) I got another identical email saying the order had shipped.
- This time the tracking link works and says I'll get my order on Dec. 13
I guess I'll just wait and see! There was an issue with the first run of tracking numbers we were provided, which has since been fixed. Not sure why you wouldn't use cloning images instead of manually loading? (or are you already?)
I know cloning a hard drive with an OS and apps (about 45gig) takes (on my system) about 9 minutes. And these are USB 3 drives so transfer rates should be at the high end. We are using cloning software. It just takes 4 hours to load all 1600gb of the Audiophile, which is about the same speed or just slightly faster than your 9 minutes for 45 gigs. Mine arrived early this afternoon after this morning's shipping status reported it would be here on the 13th. Very cool... Nice! Are you enjoying it so far? Maybe it will eventually show up one day, if not, I'll call PGM... Absolutely, you're welcome to call or email us (sales@pgmusic.com) and we can look into it!
I work here
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Band-in-a-Box for Windows
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Joined: Dec 2013
Posts: 2,732
Veteran
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Veteran
Joined: Dec 2013
Posts: 2,732 |
My drive just arrived, thanks PG!
 Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
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Band-in-a-Box for Windows
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Joined: Oct 2002
Posts: 600
Journeyman
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Journeyman
Joined: Oct 2002
Posts: 600 |
Got my drive today. Wife made me put it under the tree. THANK GOOODNESS for the d.l.
Dell 610 dual Monitor, win 7-10, Sonar Plat, ProTools 10 & 11, Reaper 4, BIAB/real Band 2022, Easy Drummer, Superior Drummer, Kontact Essentials, Personnel Orchestra, Korg Legacy Analog & Digital
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 3,904
Veteran
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Veteran
Joined: Jun 2012
Posts: 3,904 |
Strange shipping stuff this year!
- Purchased on Dec. 2 around 3am.
- About 6 hours later I got an email saying the order had shipped.
- Tried several times clicking the link to track but it always said Fedex had not received the order.
- On Dec. 9 (a full week after ordering) I got another identical email saying the order had shipped.
- This time the tracking link works and says I'll get my order on Dec. 13
I guess I'll just wait and see! Well, it is late in the evening on Monday here in the US midwest but no sign of my shipment. Fedex still says "Monday, 12/13/2021 by end of day" but it also says "Delayed". Plus the last update had it on the west coast on December 10, 2021. Maybe I'm being punished for not saying enough nice things here in the forum?  But I have yet to complain about BIAB 2022 (except for mentioning that all tracks are not yet equal!)
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Band-in-a-Box for Windows
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Joined: Aug 2008
Posts: 109
Apprentice
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Apprentice
Joined: Aug 2008
Posts: 109 |
Hello All,
I ordered mine on Thursday, Dec 2 (late at night) and it showed up as registered on Friday, Dec 3.
I received an email on Friday, Dec. 10 that the drive was on its way, with a tracking number, due to arrive in 2 days. It arrived today, Monday Dec 13 to San Diego about noon, shipped from Northern California:
Shipping Department
Fastspring
350 Sonic Ave
Livermore CA 94551
USA
I am grateful that it has arrived, but I will admit is is stressful every year installing the new audiophile version and finding all the old PAKs to see if they are missing.
I am in the process of installing it now. Let's see how it goes!
Tom Marvan.
Tom Marvan
Dunbar7376
San Diego, CA
Band in A Box Audiophile 2025
MSI GE66 10SFS 15.6" Laptop (Model GE66048)
Intel Core i7 10th Gen i7-10750H 2.6ghz
32GB DDR4 RAM 2666mhz
8GB GDDR6 NVIDIA GeForce RTX 2070 SUPER
1920x1080 Full HD LED
2x1TB NVMe SSD PCI
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Band-in-a-Box for Windows
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Joined: Nov 2009
Posts: 1,417
Expert
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Expert
Joined: Nov 2009
Posts: 1,417 |
I ordered my upgrade w/hard drive on Dec 1st It arrived on the 13th... My (tracking#) email was lost in another (Promotional) Folder... all is well now...
Bandcamp Win-11; BiaB-2026 Audiophile (latest version)
Cakewalk Sonar; Melodyne-5; Scaler 3; NI Komplete:
Focusrite Scarlett 18i20
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 12,950
Veteran
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Veteran
Joined: Dec 2002
Posts: 12,950 |
Shipping said today, an it was on my doorstep mid morning.
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 3,904
Veteran
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Veteran
Joined: Jun 2012
Posts: 3,904 |
Mine arrived this afternoon, Dec. 14.
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 24,696
Veteran
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Veteran
Joined: Dec 2003
Posts: 24,696 |
Mine was supposed to arrive 12/15 but it was here on 12/13. Note that I am not complaining 
OK, a random thought;
Why does toilet paper need a commercial? Who's not buying it?
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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Joined: Feb 2010
Posts: 794
Journeyman
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OP
Journeyman
Joined: Feb 2010
Posts: 794 |
I am still waiting to get the first notification  still heard nothing from PG, apart from order invoice haha)
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Band-in-a-Box for Windows
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Joined: Jun 2017
Posts: 3,007
PG Music Staff
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PG Music Staff
Joined: Jun 2017
Posts: 3,007 |
I am still waiting to get the first notification still heard nothing from PG, apart from order invoice haha) If you wish to e-mail sales@pgmusic.com with your order confirmation number, we can look into that for you!
Cheers,
Ember
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Band-in-a-Box for Windows
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Joined: Feb 2010
Posts: 794
Journeyman
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OP
Journeyman
Joined: Feb 2010
Posts: 794 |
I am still waiting to get the first notification still heard nothing from PG, apart from order invoice haha) If you wish to e-mail sales@pgmusic.com with your order confirmation number, we can look into that for you! thanks, I did make inquiries via live chat, but was told they can not tell me anything, other than I will know when I know. I guess I can try again, but via email...although last time I sent an email it sorta went unanswered. EDIT: just sent an email. Oh and I haven't received an invoice either for this order. Although I am not sure PG actually send them??
Last edited by joden; 12/17/21 06:49 AM.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.
PowerTracks Pro 2026 for Windows is Here!
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
Get started today—first-time packages start at just $49.
Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!
Order now!
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