Previous Thread
Index
Next Thread
Print Thread
Go To
Page 1 of 2 1 2
#721284 06/16/22 11:40 PM
Band-in-a-Box for Macintosh
Joined: Mar 2017
Posts: 26
S
Enthusiast
OP Offline
Enthusiast
S
Joined: Mar 2017
Posts: 26
Realtracks show N/A!! I bought the pluspak upgrade!! They play when I choose a style. I solo each track. Please help , thanks!

Band-in-a-Box for Macintosh
Joined: Oct 2020
Posts: 836
PG Music Staff
Offline
PG Music Staff
Joined: Oct 2020
Posts: 836
First make sure that everything from the PlusPAK is installed over top of your previous UltraPAK (or higher) 2021. Then open the Style Picker and click the Rebuild button at the bottom; do a Fast rebuild. Does this help? If not, please contact us directly for assistance either through live chat or email support@pgmusic.com.


Best,
Chantelle
Band-in-a-Box for Macintosh
Joined: Mar 2017
Posts: 26
S
Enthusiast
OP Offline
Enthusiast
S
Joined: Mar 2017
Posts: 26
I am noticing that I am missing a lot of Realtraks even though I have been back through and reinstalled , starting all over with 2021 and reinstalling everything in order. going through and running the installer starting with 1-39, etc. they are not showing even once I rebuild... What is going on??

Band-in-a-Box for Macintosh
Joined: Mar 2017
Posts: 26
S
Enthusiast
OP Offline
Enthusiast
S
Joined: Mar 2017
Posts: 26
Noticed that I get an error saying I am missing 2886 xt2 or st2 files. This is an absolutely fresh install. I am installing to a usb drive. What am I doing wrong??

Band-in-a-Box for Macintosh
Joined: Dec 2021
Posts: 1
D
Newbie
Offline
Newbie
D
Joined: Dec 2021
Posts: 1
same problem ????

Band-in-a-Box for Macintosh
Joined: Mar 2017
Posts: 26
S
Enthusiast
OP Offline
Enthusiast
S
Joined: Mar 2017
Posts: 26
Same. also I am missing the 1st 100 RT and others. I have installed everything twice.

Band-in-a-Box for Macintosh
Joined: Mar 2017
Posts: 26
S
Enthusiast
OP Offline
Enthusiast
S
Joined: Mar 2017
Posts: 26
I fixed it by installing the app onto the drive where I had the tracks.

Band-in-a-Box for Macintosh
Joined: May 2020
Posts: 2,766
Veteran
Offline
Veteran
Joined: May 2020
Posts: 2,766
Originally Posted By: Stephan327
I fixed it by installing the app onto the drive where I had the tracks.

Thanks for letting us know that the problem is solved! Would you mind marking your original post as Resolved?


This problem happened due to some limitations in how macOS handles it's installers, and because of this doing a manual install would require that you install the Realtracks and the app to the same location. This is why we recommend using the new Install Manager to get everything set up, as it is capable of installing the program and the Realtracks to separate locations.


I work here
Band-in-a-Box for Macintosh
Joined: Oct 2019
Posts: 43
Enthusiast
Offline
Enthusiast
Joined: Oct 2019
Posts: 43
here is a screenshot of all the missing elements after upgrading 2022.

getting very, very sick of PG music.

have ordered the USB audiophile drive.

two weeks now and zip, nothing in the mail.

robbo.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
BB N:A.jpg (599.91 KB, 11 downloads)
Band-in-a-Box for Macintosh
Joined: Oct 2019
Posts: 43
Enthusiast
Offline
Enthusiast
Joined: Oct 2019
Posts: 43
i'd send PG a bill for all the screwing around.

last year, it took me two eight-hour days to get all the files working properly.

robbo.

Band-in-a-Box for Macintosh
Joined: May 2002
Posts: 7,673
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,673
Robbo, those styles are from the Bonus 49PAK.


Andrew
PG Music Inc.
Band-in-a-Box for Macintosh
Joined: May 2018
Posts: 1,798
Expert
Online Content
Expert
Joined: May 2018
Posts: 1,798
Robbo, 2 solutions are available to you: ask BIAB not to display the N/A (easy) or buy the packages you are missing (easy too). Good luck! All that wasted time....


Biab Audiophile 2026
Band-in-a-Box for Macintosh
Joined: May 2020
Posts: 2,766
Veteran
Offline
Veteran
Joined: May 2020
Posts: 2,766
Originally Posted By: MoultiPass
Robbo, 2 solutions are available to you: ask BIAB not to display the N/A (easy) or buy the packages you are missing (easy too). Good luck! All that wasted time....

Indeed! The easiest way to get the Stylepicker to not show you unavailable styles is to simply click on the Clear button at the top of the Stylepicker - that will reset the search filters to show every style you currently have installed, which with a 2022 Audiophile edition should be a bit over 7000 Styles.

In your case though, you'd be best off installing the Bonus 49-PAK to get those particular missing styles, or simply wait and use the external hard drive.


I work here
Band-in-a-Box for Macintosh
Joined: Oct 2019
Posts: 43
Enthusiast
Offline
Enthusiast
Joined: Oct 2019
Posts: 43
Hi Simon.
thx.
it was running very well b4 I did this install.
I'm actually waiting on the USB Drive to show up before I go any further.
will keep you informed.
how do I track the USB drive's shipping? no details have been sent.
robbo.

Band-in-a-Box for Macintosh
Joined: Oct 2020
Posts: 836
PG Music Staff
Offline
PG Music Staff
Joined: Oct 2020
Posts: 836
Originally Posted By: robbo
Hi Simon.
thx.
it was running very well b4 I did this install.
I'm actually waiting on the USB Drive to show up before I go any further.
will keep you informed.
how do I track the USB drive's shipping? no details have been sent.
robbo.


We are starting to ship out the Mac 2022 physical copies now. You should receive an email with a tracking number soon once yours leaves the warehouse.


Best,
Chantelle
Band-in-a-Box for Macintosh
Joined: Jul 2019
Posts: 253
R
Apprentice
Offline
Apprentice
R
Joined: Jul 2019
Posts: 253
I've been a loyal BIAB customer for a number of years now. Love the product, love the company...if you were to search my posting history, you'd be hard pressed to find anything I've ever said remotely negative about the program or PG Music as a company.

That said, in my unsolicited opinion, this has been handled badly. I ordered (and paid for) my audiophile version nearly two weeks ago, and it still hasn't shipped. I understand there are actually real-world problems that have caused that, and I'm patient about delays...when I'm communicated with.

There is the rub. There's no communication. I had to reach out to learn this information. No offense, but I shouldn't have to get on the phone, send an email, or go to an online chat to find out that the shipments have been delayed. A simple update from PG Music would have alleviated my concerns.

It was suggested to me that I could download the program. That would provide me (as I understand it) with MP3s of the realtracks as opposed to the WAV files in the physical audiophile version. No offense, but if I wanted MP3s that's the version I would have purchased.

I purchase music-related products online all the time. Guitars, recording equipment, gig bags, etc. - you name it. On many, many occasions a product I've ordered is on back-order, or out of stock, or otherwise unavailable to ship right away. 100% of the time I'm notified by the company I've purchased from that there's going to be a delay in shipment/delivery. It's just good business to do so...avoids misunderstandings and upset customers.

I would respectfully suggest that this is a practice that PG Music considers implementing in the future.

Band-in-a-Box for Macintosh
Joined: May 2018
Posts: 1,798
Expert
Online Content
Expert
Joined: May 2018
Posts: 1,798
The longer the better. It's not a loaf of bread that you buy that will last 1 meal, but a program that will last you for years and years.
Waiting a bit for a 2 gigabyte disc filled by small craftsmen is largely bearable. But I understand your impatience, this software is so good....


Biab Audiophile 2026
Band-in-a-Box for Macintosh
Joined: Jul 2019
Posts: 253
R
Apprentice
Offline
Apprentice
R
Joined: Jul 2019
Posts: 253
I'm not impatient. Re-read my post.

Band-in-a-Box for Macintosh
Joined: May 2002
Posts: 7,673
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,673
Thank you - good suggestions.


Andrew
PG Music Inc.
Band-in-a-Box for Macintosh
Joined: Aug 2006
Posts: 8,688
R
Veteran
Offline
Veteran
R
Joined: Aug 2006
Posts: 8,688
I think that all in all PGM does a great job under the yearly cycle of release for two platforms. There is a lot that goes into it. With the world still in the throws of a pandemic, a materials shortage, and certainly everywhere i look a labor shortage. I firmly believe especially with Mac users, that the 6 months of waiting after reading all about the new features and adventures there in with the Windows release makes thinks just seem, well Long!

One suggestion i would make to PGM is to find a way to pull the releases into the same time slots. No Idea what it would take to do that, but having the release of both platforms would be a huge success and a big win each year. It would also allow for far more development time for each and more time to develop new content.


HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB/RB 2026, Reaper 7, Harrison Mixbus 11 , Presonus Audiobox USB96
Previous Thread
Next Thread
Go To
Page 1 of 2 1 2

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!

Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!

We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!

Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.

Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.

There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!

Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.

If you need any help deciding which package is the best option for you, just let us know. We are here to help!

Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!

Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!

We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

There are over 100 new features in Band-in-a-Box® 2026 for Windows®.

When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.

Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.

Happy New Year!

Thank you for being part of the Band-in-a-Box® community.

Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!

Season's Greetings!

Wishing everyone a happy, healthy holiday season—thanks for being part of our community!

The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.

Team PG

Band-in-a-Box 2026 Video: The Newly Designed Piano Roll Window

In this video, we explore the updated Piano Roll, complete with a modernized look and exciting new features. You’ll see new filtering options that make it easy to focus on specific note groups, smoother and more intuitive note entry and editing, and enhanced options for zooming, looping, and more.

Watch the video.

You can see all the 2026 videos on our forum!

Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe

This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.

Watch the video.

You can see all the 2026 videos on our forum!

Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Windows®

With your version 2026 for Windows Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!

These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!

This Free Bonus PAK includes:

  • The 2026 RealCombos Booster PAK: -For Pro customers, this includes 27 new RealTracks and 23 new RealStyles. -For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles. -For UltraPAK customers, this includes 12 new RealStyles.
  • MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
  • MIDI SuperTracks Set 46: Piano & Organ
  • Instrumental Studies Set 24: Groovin' Blues Soloing
  • Artist Performance Set 19: Songs with Vocals 9
  • Playable RealTracks Set 5
  • RealDrums Stems Set 9: Cool Brushes
  • SynthMaster Sounds Set 1 (with audio demos)
  • Android Band-in-a-Box® App (included)

Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:


  • 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
  • FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
  • MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
  • MIDI SuperTracks Set 47: More SynthMaster
  • Instrumental Studies 25 - Soul Jazz Guitar Soloing
  • Artist Performance Set 20: Songs with Vocals 10
  • RealDrums Stems Set 10: Groovin' Sticks
  • SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)

Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!

Forum Statistics
Forums57
Topics85,734
Posts795,439
Members39,941
Most Online25,754
Jan 24th, 2025
Newest Members
Jonnyfartpants, Gengiz, MarcAlanMichael, Kylie jen, klausmus
39,941 Registered Users
Top Posters(30 Days)
MarioD 201
Noel96 113
DC Ron 109
DrDan 103
rsdean 102
dcuny 93
Today's Birthdays
baz66, joesarahh, prsings
Powered by UBB.threads™ PHP Forum Software 7.7.5