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#735286 10/18/22 10:11 AM
Band-in-a-Box for Macintosh
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I'm using BIAB 2022 for Mac. On playback, the audio will "stumble" or "glitch" quickly. This happens on demo songs as well as those I've created myself. It's as though the computer has to go think about something else for a few milliseconds, resulting in a glitch in the playback. I have already disabled all of the login items, thinking that something there was the problem.

This makes the product almost useless to me in my studio. I would appreciate any help.

Bruce

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It's been fine with me Bruce. I got my copy a few weeks ago. Am using an imac 24" 8gig ram and NO audio interface. Just taking the biab sound direct from the programme into my Bowers & Wilkins headphones.
I WAS having glitches in my old windows PC but everything's been a smooth as silk so far .

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Bruce .

it would help other mac users to help you lots if you gave some details about your mac rig. eg OS version and year of your mac.
and further details about your rig like are you using a sound interface ?

i would suggest if you google "what causes audio glitches and dropouts in apple macs' there are various reasons for this behaviour if you go thru' the google results.
i just did this and found theres a plethora of info in google results.

Furry.

i never get a glitch in win on any music production software i use.

a couple of reasons come to mind why win glitches occur.
running recording and playback on a old slow hd/pc that win also resides on..so if win wants to do something the recording/playback gets interrupted by win.
solution is to use a second drive dedicated and separate from win. its the old 'too many rats in a box cause probs' conundrum.

sometimes glitches can occur if other non audio processes are running also.
my basic rules for music production under win is to use ssd's for win and recording.
also i turn off the net and other extraneous processes.
in summary i dedicate the pc to only music production.
(for further info/solutions/more reasons for glitches etc google "optimising a windows pc for music production"..theres a ton of info.)

by any chance furry are you useing a one drive pc laptop ??

take care/happiness/hth/ymmv.

om


Last edited by justanoldmuso; 10/18/22 02:41 PM.

my songs....mixed for good earbuds...(fyi..my vocs on all songs..)
https://soundcloud.com/alfsongs
(90 songs created useing bb/rb)
(lots of tips of mine in pg tips forum.)
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Look at the Activity Monitor. Processes that glitch will show up in red temporarily. Chase them down and eliminate from your system; resolve any conflicts.

Do you have any Corel products installed other than Roxio Toast? There's an updater daemon that caused this exact issue for me; the only fix was to remove every Corel product from my system. The company doesn't admit the problem but I can make it reoccur by reinstalling any of their products. It was the Activity Monitor that let me find and fix this on my machines.

It doesn't have to be Corel. There are similar issues with Dropbox if you let it back up everything (I have that turned off). Do you have AutoTune installed? There are issues with older versions of the CodeMeter runtime that Antares uses for its license. How about antivirus apps—if old or not configured properly or crapware such as drive optimization and bla, bla, bla…?

What oldmuseo says about Microsoft OneDrive. If you have it, get rid of it. Microsoft has had so many problems that they threw in the towel and it is no longer part of Office as of January 2022. As of March, it no longer syncs and MS has discontinued support.

Also, you've given no clue as to your setup including hardware, MacOS, what version of BIAB and how you have it installed. I know the Mac inside out, upside down and sideways but I don't read minds.


BIAB 2024 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
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Here's the info on my system:

Model Name: Mac Pro (Early 2009)
Model Identifier: MacPro5,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number of Processors: 2
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache (per Processor): 8 MB
Hyper-Threading Technology: Enabled
Memory: 12 GB
Boot ROM Version: 144.0.0.0.0
SMC Version (system): 1.39f5
SMC Version (processor tray): 1.39f5
Model Identifier: MacPro5,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number of Processors: 2
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache (per Processor): 8 MB
Hyper-Threading Technology: Enabled
Memory: 12 GB
Boot ROM Version: 144.0.0.0.0
SMC Version (system): 1.39f5
SMC Version (processor tray): 1.39f5

I have tried moving BIAB to different hard drives in the system, with no change to the stumbles.
I have run system monitor while playing back and do not see any process that arises during stumbles.
I have tried running BIAB from the "backup" hard drive with no change to stumbles.
I have disabled the internet on this machine with no change to stumbles.

I am running BIAB for Mac 2022 (605)

I use this machine rather extensively for music production, including running Digital Performer 10 with no problems.

Any help would be appreciated.

Bruce

Any help would be appreciated.

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I think I fixed it. I uninstalled a bunch of unnecessary apps that I don't use for music production, including Dropbox and Box. All seems well now.

Everyone's suggestions were be helpful. This was very frustrating as you can imagine.

Bruce

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To answer an earlier question I'm running an imac 24" ( which I mentioned in my first post ) I DO however run biab directly from its own hard drive suppled by PG music

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Bruce, glad you have it resolved. Recent changes to Dropbox would have put it square at the top of my list.

Bruce and Graham, I notice that neither of you list your MacOS. This is often necessary when troubleshooting, especially with an MP 5.1 which may or may not have to have been hacked to run whatever OS.


Graham, you have BIAB 2022 running over El Capitán or something earlier? I have a 24" that I've upgraded with an SSD taking up space in my studio. I'd love to give it away but without knowing what these will run anymore, I've been reluctant to put it out there. Hate to recycle it if there's any life left.


BIAB 2024 Audiophile Mac
24Core/60CoreGPU M2 MacStudioUltra/8TB/192GB Sequoia, M1 MBAir, 2012 MBP
Digital Performer11, LogicPro, Finale27/Dorico/Encore/SmartScorePro64/Notion6 /Overture5
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