look at options preferences channels look in the second column there may be a +1 under melody this can make the instrument play an octave higher the odd thing is that reset to factory settings should have fixed this maybe there is something else going on don't know


BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.