look at options preferences channels look in the second column there may be a +1 under melody this can make the instrument play an octave higher the odd thing is that reset to factory settings should have fixed this maybe there is something else going on don't know


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.