Not sure why all the sour grapes here. I have been using BIAB since it was 1st introduced way back when and I have called support several times when I felt I needed their help. Each time they have been prompt, courteous and helped fix my problem what ever it was at the time. As an example, see the latest blog on Banjo Bug. I called them on Friday once we figured out what the problem might be. They immediately send me an e-mail with the download link even before I had hung up the phone! Lets face it, you can't get any better then that!

My problem was somewhat similar where I had the banjo picking drop out on only certain chords. It was duplicated by several other BIAB users. The new download fixed the problem for me and others.

Last edited by jcland; 01/23/11 06:17 AM.

BIAB2025
Windows 10 Pro
WA6NCB
No Longer on a Crappy Laptop!