Hello Kelso,

There is a strange problem I have seen, maybe you could try this. You should only do this if you feel comfortable following these steps and making a backup of the registry, etc.

1. Open the Registry Editor (Start menu, and type regedit)

2. Navigate to:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\Audio\PolicyConfig

3. Expand PropertyStore. Right-click on PropertyStore and click Find... type bbw.exe. It should find a key that looks SOMETHING LIKE this: ac6eg14e_0

4. With that selected, look in the right-hand pane under that data column and check that it has the path to your Band-in-a-Box application, for example \bb\bbw.exe. You may need to make the Data column wider to see the path.

5. Delete that ONE key, and press F3 to search again. If there is another key under PropertyStore that also contains the same path (e.g. \bb\bbw.exe), delete that one also.

Andrew
PG Music Inc.