for what it's worth, the ship date on my package is Dec 17th, in case this turns out to be batch control problem. (person, process or device that prepares product for shipping did something different to ours, and maybe to others in the same batch. If a rash of similar complaints arises out of the blue, then its a batch problem)

It can't be a program bug or everybody would report the same problem

Ship number is 70W1 01VK VVN In case that helps you track anything