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Joined: Jul 2007
Posts: 996
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Joined: Jul 2007
Posts: 996 |
THanks everyone for your concern and advice.
Am currently making a backup of my data on to my external HD- there shouldn't be any .exes in there but I know I will need to:
- scan this drive before retransfering the files
- refrain from connectng this drive to any othe system until I know its safe.
I'm currently having a look at the AVG disc but even that is way beyond what I am comfortable with technically.
I didn't realise these things could be so ingenious. My system can appear to be clean for a while. THen I reboot and the two iexplore.exes come back.
Lawrie does anyone in your team do Sunday house calls to Paris?
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Joined: May 2000
Posts: 22,543
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Quote:
I didn't realise these things could be so ingenious. My system can appear to be clean for a while. THen I reboot and the two iexplore.exes come back.
You'd be amazed. Some are known to be scheduled to check in to a list of servers to update themselves, reschedule and get a new list of infected servers in case the old ones get shut down ... they can be really nasty. As mentioned, it is in your best interest to not log into any site that contains anything valuable to you (banks paypal etc), or use those passwords anywhere else. If you already have you should use a clean computer to change passwords.
I do not work here, but the benefits are still awesome
Make your sound your own!
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Joined: Jul 2007
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Posts: 996 |
Thanks Bob. Sound advice.
I'm pretty sure I will have to finish up reinstalling, but in the meantime I have found a very handy tool on download.com (Process Blocker) which I am using to block any instances of iexplore.exe, whether launched by myself or the malware.
This tool seems to be effective and it tells me that iexplore.exe is trying to open every 2 minutes or so.
I guess the tool is so obscure that the malware writers didn't think to shortcircuit it.
Also I note that while iexplore.exe is blocked I am not getting any web search redirects.
at least this gives me some breathing space as I prepare the reinstallation (drivers, app. inventory, screenshots of settings, license keys etc..)
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Joined: Jul 2007
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Quote:
If your imaging software makes a true disk image, I see it as the easy way to get rid of the malware.
and so it proved, Notes.
To cut a long story, well, long, I realised that I had to take some action to get rid of the virus.
Kaspersky’s site indicated clearly that the rescue disk is designed for use when all else had failed and they recommend trying one of their products, Kaspersky Virus Removal Tool (KVRT) first.
I did this and sure enough KVRT found 3 instances of a mem:win32Rootkittdss.a virus – all hiding away in various systems files.
The first instance the tool proposed only ‘Skip’ (‘disinfect’ and ‘delete’ not being available). The second time KVRT was able to disinfect and the machine rebooted smoothly. The third time, KVRT disinfected but I was left with a machine which cycled to shut off and BIOS, i.e. no version of Windows would launch.
I guess, in clearing out the malware, KVRT had made some sort of change to an essential windows file.
At that point (it was around 1 am) I reckoned I had nothing to lose by trying the Macrium Disk image backup. This took 40 hours to install (that can’t be right!) but, as it says on the tin, has taken my system back to the moment the image was made.
I have since updated Windows and my AV/protection tools and I appear to be back in business. The symptoms described at the beginning of this thread are no longer visible.
Thanks to one and all for your help and advice.
Moral of the story: make an image backup now!!
Marc
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