Sorry you are having problems. I did not try to help because I do not have that same equipment, and no longer use Windows XP. Your Tascam unit is discontinued, but they seem to have kept up on drivers; have you installed the latest one from here? http://tascam.com/product/us-144/downloads/

That's good you know about the 30-day money-back, but you should call PG Music Support and get their help directly.


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.