i have had the feeling that SOMETHING is wrong can't put my finger on it 'cause i am new to all this stuff, i had a fella install it for me and he left some of the important files out the 1st time and had to reinstall

is there an idiot proof abc method/by the book way of installing the software?

he is an expert at PCs and it looks as though he has screwed up a 2nd time with the install.unless i am wrong.........