I will keep this brief...I had problems with my 2010 BB UltraPlusPak HDD. I had loaded the program & then the drive sat until a week or so ago, no dropping, no jostling around, just sat in my storage box with all my other software...

Well, I pulled it out to do a full install & the dreaded "click" started up. After a ton of trouble shooting I wrote to PGM support, and had a response in a couple hours.

Bottom line is I had replacement DVD's in 5 days, no problem. I just got done installing the program today and just had to post a HUGE Thank You to Gail, and to PG Music for such great costumer service!

The only other company that has had this level of service is Behringer, and that is a great story in itself!

So my Hat Is Off to PG Music!


i5 3.20GHz, 32gb RAM, 1tb SSD OS, 12tb HDD, 4gb gForce vid card, 32" monitor, Audient id44, Win10 x64, BiaB/RB 2023, Reaper 6,IK Multimedia Total Studio 3.5 MAX, Waves 10