PG Music as a whole is responsive, but this is the first time that I have seen Dr. Gannon immediately tailor a solution to an individual's request. It is a huge functional improvement and vastly enhances the value and utility of the product.
Try getting that from Brand X. I was impressed to begin with, but this is beyond anything I've seen since being on these forums.
Richard
P.S.: I assume this will be in the next version ("Over 51 new features!") I'll try to save up for 2012.