I think that the forum has multiple values. It is there so users can talk, share ideas, ask questions, learn techniques, solve basic issues without totally swamping the tech lines.

But do not kid yourself, all of that is for the PROMOTION of the product. I remember a frank conversation over at acidplanet.com, when i was involved in a beta testing of the forum board before the new setup was rolled out. Myself and a few others had a discussion with the mods there, and that was the topic. Promotion. Getting hundreds of people to discuss, help, solve issues keeps them from leaving frustrated, and angry. It simple promotes future sales. Mention some successes you are having and everyone wants in.

John mentioned the $99 deal on the Tascam 800 interface, several here bought that day, (mine is back ordered). Mention how cool a new release of BiaB is with the new RTs and bang a flurry of sales. Have a problem with the software, and several others come out of the wood work and agree, stuff gets done, bam happy users, and more sales.

The primary purpose of a forum board is to drive sales, and all other reasons are secondary to that.

We do not purchase this forum with our money, we pay for the current program, and future development. The forum is here to help drive that, and is a cost of doing business. Hence the ads, and stuff all over it.

HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB 2025, Realband, Reaper 7, Harrison Mixbus 9 32c , Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app.