Quote:

Sometimes within hours the same question pops up again and again.


--Mac



Unfortunately, that's a common theme in ANY online community ... regardless of the main subject or product of the site.

I am guilty as well. Most times, I will try to understand what the manual or FAQ is saying before I even dare posting a question. However, sometimes I may not quite understand the explanation. English is not my first language and I often "get it" (finally), if someone explains something to me in very basic and simple language. I am sure that many others have similar issues. Some people aren't very "technical" and that doesn't help the situation. I am sure you know that.

However, it would not hurt for users to sift through some pages of topics (if the search is NOT working, some sites just don't keep up with the search function), before asking the question. I've seen the same questions asked within a few threads apart. Now, THAT is something the user should keep into consideration before posting. It would help.

Just my observations.

Cheers,
Mike

Cheers,
Mike

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