Hello Cressjl,

If you're having problems such as this, please freeze your tracks and send the song file over to support@pgmusic.com along with a description of the issue (or a link to this thread). We'll see if we have the same results on our machines, and we can troubleshoot from there.

Best,
Will


PG Music Inc.
Sales: 1-800-268-6272
Technical Support: 1-866-983-2474
Full contact information is available here.