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Clock is on the PCI card. Both units work with Sonar or Pro Tools. Snag there is that neither of those composes music.... I hate the idea that I would have to write in Real Band and work in Sonar because the imported Real Band tracks have NEVER played without a whole lot of timing warble and I prefer to not deal with that.
Remember this card is made to push 4 of these boxes.
This is why I get so annoyed when people tell me "It's your setup". No, it isn't and if I could post a video anywhere I would prove it. There is too much to see in person before you can see that it is not my setup. Remember, either box works with either cable in any of the 4 outputs on the PCI card. It only crashed when both are connected, and at one specific memory location.
We'll figure it out. Support has been working with me to try and gather more info, and though I have no more info to give, I can work with one until working.
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Well if it works properly in Sonar then we all know the issue is something in RB.
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In the audio drivers section, how do the two cards look? Does RB just list in and outs 1-16? Have you tried playing a song with both units connected for playback, but using a selecting a different audio input device? If it happens right away (like you say), maybe something is coming back in that causes it, and you could see by this test if it is the input side or the output side of the MOTU.  Just a couple shots in the dark. Maybe even try setting RB to use a discrete thread in the options area. This has solved some weird problems before. I assume you've tried each unit separately to make sure one of them isn't causing something in RB to go kreplunk .. I know they work in Sonar, so not likely, but we're just looking for clue (as Oren says)
Last edited by rharv; 12/13/11 04:19 PM.
I do not work here, but the benefits are still awesome
Make your sound your own!
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Quote:
In the audio drivers section, how do the two cards look? Does RB just list in and outs 1-16?
Yes and no. It shows all 16, but not one thru 16. Unit 1 1-2, 3-4, 5-6, 7-8 and Unit 2 1-2, 3-4, 5-6, 7-8.
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Have you tried playing a song with both units connected for playback, but using a selecting a different audio input device? If it happens right away (like you say), maybe something is coming back in that causes it, and you could see by this test if it is the input side or the output side of the MOTU.
Tried it with the computer's internal sound card as the input device selected.
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Maybe even try setting RB to use a discrete thread in the options area. This has solved some weird problems before.
I tried that early on in the process.
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I assume you've tried each unit separately to make sure one of them isn't causing something in RB to go kerplunk .. I know they work in Sonar, so not likely, but we're just looking for clue.
Yep. Unit 1 plugged into the PCI card output 1, 2, 3, then 4, the Unit 2 plugged into 1, 2, 3, then 4. It works fine in any output with both units when only one is connected.
ONLY when both are connected do I get an error as soon as I push play. Sample rates are correct, everything. If I had a place to post a large video file I would post a chronicle of this showing the connections, how it runs with only one connected, etc.....
30 years of computers and I have never seen anything this strange.
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I believe you (no need for video), I was just throwing out ideas as they hit me.
Wishing you luck. I have had two 1010lt units work together for 16 in/outs, so it's not out of the realm of possibility, just something weird happening there.
Glad support has taken an interest.
I do not work here, but the benefits are still awesome
Make your sound your own!
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If you weren't so far into that state up north you could come down and see it for yourself. Just a little too far for a day trip.
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Is the word clock connected between the PCI, and the first unit?
Does it require a cable to connect the clock to the second unit?
HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB/RB 2026, Reaper 7, Harrison Mixbus 11 , Presonus Audiobox USB96
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Clock is on the card and it is global. Each output (4 of them) on the card is a peer.
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I ask because in the manual it shows cabling from the card to the unit for word clock.
HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB/RB 2026, Reaper 7, Harrison Mixbus 11 , Presonus Audiobox USB96
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Eddie, I running MOTU gear too...and had lots of latency problems early on....but I did solve them. Do me a favor and run DPC Latency Checker ( available at www.thesycon.de )then run LatencyMon ( available from http://www.resplendence.com/main ) and tell me what your results are....better yet do a screen shot copy and paste so we can all see the results.
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Eddie, you got me thinking about this. Just another thought, have you brought up this issue over at the MOTU MOTUnation site ( http://www.motunation.com/forum/index.php ). I found those guys very helpful with issues involving MOTU hardware.
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Mountainside, I will do that tonight. We are SO close to resvolving this to where I can use all 16 outs on the 2 MOTU boxes.... this company's support is nothing short of stellar, because they grasp the concept that if they fix one user's issue that may result in fixing it for 1000 some day. The guy who I did the remote session with was not only knowledgable but a downright nice guy with a sense of humor that is probably a lot of fun to hang out with and talk music over a few LaBatt's Blues. Between them and the user base, it is a great experience.
I WILL at some point resolve this. The issue right now comes down to when using the ASIO4ALL driver, I can access all 16 in's on the 2 MOTUs but whatever is on the first track has a terrible stutter. To prove it we swapped what was on 1-2 with what was on 7-8 and the stutter stayed with 1-2. We also eliminated 1-2 and 2 completely and could not get away from ONE track stuttering. Just too strange. And to eliminate the hardware, we removed 1-2 from the boxes and went 3 thru 8 on both and the stutter stayed with the first track.
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You're using the ASIO4ALL because the MOTU ASIO drivers don't work?
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There are no "ASIO MOTU" drivers. That type of driver is cross platform, universal, etc.... ASIO has not worked in any form on either interface until the support phone call where we got it to work with 95% success.
All a driver, any driver - sound, NIC, display - is a piece of software that tells your OS what kind of hardware you have. This is why I smile when every answer to every problem is "update the driver". From the geek side my first question to that is always "Why? Did the old one stop working?" Diver updates are a "If it ain't broke don't fix it" thing.
At any rate, with Rob's help Wednesday night we got it ALMOST there. Now a well placed call to MOTU is next, but after the holidays.
MERRY CHRISTMAS to you John. Keep a smile and remember all the good times. And finish that wood project! Together!
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You know what was funny, with the MME drivers, the audio outs were 1-2, 3-4, 5-6, 7-8. When we installed ASIO4ALL, they were 0-1,2-3, 4-5, 6-7, so obviously ASIO4ALL speaks digital, binary AND probably hexidecimal!!
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Quote:
There are no "ASIO MOTU" drivers. That type of driver is cross platform, universal, etc.... ASIO has not worked in any form on either interface until the support phone call where we got it to work with 95% success.
All a driver, any driver - sound, NIC, display - is a piece of software that tells your OS what kind of hardware you have. This is why I smile when every answer to every problem is "update the driver". From the geek side my first question to that is always "Why? Did the old one stop working?" Diver updates are a "If it ain't broke don't fix it" thing.
At any rate, with Rob's help Wednesday night we got it ALMOST there. Now a well placed call to MOTU is next, but after the holidays.
MERRY CHRISTMAS to you John. Keep a smile and remember all the good times. And finish that wood project! Together!
Eddie,
I do beg to differ here. I realize that ASIO is a driver type developed by Steinberg however every manufacturer writes a driver, hopefully within the specs, that also best suits their hardware and will work properly with the OS and Apps.Case in point. The lappy I use for a synth has an old AC97 soundcard.Those cards do not have any ASIO drivers.A friend, Lex Nahumury from the Netherlands who is also a keyboard player and programmer, wrote an ASIO driver for these cards that I use. It works flawlessly in both BIAB & RB with 2ms of latency.That said when you shift RB over to ASIO are there any entries that reference MOTU??I know ASIO4ALL shows but how about MOTU? If there's no MOTU then indeed you have no ASIO drivers for the MOTU.OH but for what you want you don't need ASIO. I personally do not like ASIO4ALL.I think that although you think you're 95% there you're heading down a more treacherous road with more obstacles to come. Bottom line. It(both boxes) work in Sonar & other programs.
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I'm thinking a setting in the MOTU interface is going to be the culprit for the first (default) input having problems. But now you are working with ASIO4All, RB, AND the MOTU mixer interface. It sounds like whatever the default is, it's being sent back around through a routing schematic (which would be inside MOTU mixer routing most likely).
Just thought I'd toss my first idea out there as far as the new progress is concerned. If all inputs 'work', and whatever the default input is keeps being the problem ... it sounds like a setting somewhere. Have you spent much time in the MOTU mixer applet? Maybe 'monitor mixer' or some other setting is creating a loop for the default input. I know my Delta mixer/routing can be set up in some pretty complicated ways, and I would think MOTU is at least as complex.
I do not work here, but the benefits are still awesome
Make your sound your own!
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Quote:
That said when you shift RB over to ASIO are there any entries that reference MOTU??I know ASIO4ALL shows but how about MOTU? If there's no MOTU then indeed you have no ASIO drivers for the MOTU. Oh but for what you want you don't need ASIO. I personally do not like ASIO4ALL. I think that although you think you're 95% there you're heading down a more treacherous road with more obstacles to come. Bottom line. It(both boxes) work in Sonar & other programs.
We are getting off track and without you seeing the screens I don't know how to explain it.
No matter what I do, how it's configured, which driver, Real Band always sees all 4 outputs on each MOTU and always has. That happens in either MME or ASIO. It's when I hit play that I die. With ASIO4ALL I was finally able to hit play and not crash with both boxes connected. The issue was that the playback was a little like a bulimic person doing the binge and purge thing. No sound, then barf some up, then no sound, then barf some up...
At no time was I able to hit PLAY and not crash on either the MME or the ASIO drivers when both MOTUs were attached. With the ASIO4ALL, it ran poorly, but it ran. (This is where the geek takes over. This WILL work or I will die trying to make it work.)
I'll get it. I will make this happen. A call to MOTU will finish the puzzle. If it just won't work with Real Band, so be it, and Rob was kind of hinting that it may not, but until I talk to MOTU and search their forums I will not come to any conclusion. There has to be SOMEONE out there in MOTU land using Real Band. We'll see.
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In doing some reading it appears that a lot of folks are having, well in the past, issues with syncing 2 or more units based on the complaints of MOTU having a poor clock system on the PCI card. Most have found relieve by running an external word clock generator.
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I may end up there too. I DID manage to solve the problems I was having when importing tracks into Sonar that were generated by "export all tracks to WAV files" in Real Band. Playing with it some I found that making sure Real Band was sampled at 24k matched up better with the MOTU hardware and 3 test songs tonight came across fine.
Still nothing to help me sing better though....
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