And as I said earlier in the thread..... even though everybody on earth swore up and down that my equipment was set up wrong, that I was an obnoxious arrogant jerk, that I didn't know what I was doing.... I will NOT say "I told you so....."

Especially since I can't really dispute the obnoxious and arrogant part....

Thanks SO MUCH to the support team for not only listening, but working hard to fix this issue. Rob spent 90 minutes connected to me in a remote session as we tried everything under the sun and could not resolve it.

This company's support team should honestly be the model after which other companies build their support. They truly go that extra mile.