Paul,

1st of all welcome aboard.

re: the count-in click not loud enough. If the volume is set to 127 in the count-in preference screen I am thinking the volume is max'ed so there may be another volume issue. For instance is the playback midi volume loud enough? If so then the problem is a count-in issue only. So until someone who knows a lot more than me about these issues, and thank God they are plenty of them around here who do, you might want to use the visual metronome, as personally I prefer it to the audio.

Anyway I hope this helped until the Cavalry arrives.

Merry Christmas,