I think you purchase a DVD or a download. When my JABB3 download stalled twice, I contacted support and they said if I couldn't get the download maybe I should get the DVD version instead.

Luckily it worked the third time. That's why I'm thinking if you purchased the DVD, you may not have a download as well but I could be wrong. You really should have both.

Maybe you should check out your account at Garritan and see if there is a download waiting for you as well.

Best of luck!


yjoh

[i]Music...a joy for life.