Hi, Mac
you said:
"They are not kidding about having the USB device hooked up and recognized by the Operating System *before* attempting to open any software that addresses the device."
Answer:
the device IS hooked but not reconized, this is the problem...

Hi, Mario
thanks, I agree with you.



Sorry for pasting part of the Manual here, but this is interesting, that is, the procedure is very simple, straightforward:

INSTALLING THE SOFTWARE
1. Insert the software DVD (included) into your computer’s CD/DVD drive. The setup window should open automatically.
2. Double-click on Setup and follow the on-screen instructions to install the software. (We recommend closing all other
open applications before beginning the installation process.)
3. Once installation of both the software and samples have successfuly completed, you may open the software. (No
additional driver installation is needed. The computer will install all the necessary drivers automatically.)


regards, from Brazil
Luiz Dias
Watch the videos of me playing the percussion/conga drums with a great band!
--> http://uk.youtube.com/user/footkeys