Larry,

Welcome to the forums I can see the EbMaj7 in the image.

A similar problem to what you describes occurs when four chords are entered in the bar and the chords have longish names. My guess is that it's a compromise between making the chord big enough to see and the space available to work with. The chords are there but not all information is shown if the work space is restrictive.

Regards,
Noel