Thanks to all for your help in checking out my problem.
I've checked out the Drive C/Drive F problem using "junction.exe", which has allowed me to make symbolic links from c:\bb\RealTracks and c:\bb\Drums to f:\bb\RealTracks and f:\bb\Drums, and switched the BIAB preferences so that it looks for RealTracks and RealDrums on Drive C.
[The symbolic link means that when a program asks Windows for the contents of a file in (say) c:\bb\RealTracks, Windows supplies the contents of the corresponding file on drive F. I think the more recent versions of Windows incorporate this useful feature as part of the OS].
The files I've created on my laptop work correctly, exactly as they did before I effectively enlarged drive C and put all my RealTracks on it.
This leads me to suspect that my colleague's files are in some way incompatible with my system - I'll be sending one to
support@pgmusic.com, as requested.
As to the iPhone/iPad App - it would have been handy to have a warning about frozen songs when I tried to convert them... On the other hand, I did find a work-around - render the file in the PC, download it to the iPad, and then Regenerate it from the iPad.