Matt, I rewally don't know what it was but they did delete some files, they went into my computer, & did stuff while I sat back & watched. Most of it was beyond my comprehension, deleted stuff, moved some files, Sent me some liks to download & reinstall. Not much I can share, though I'd be glad to if I knew what it was. I think most of it was unique to my system.. But the support I recieved was just awesome..
A great big Thank You to PG Music..
Johnny