Isn't it just so funny in a sad way that so many people never have ONE problem and others have them non stop? I run my RB on a home built computer with an Asus motherboard and an Intel whatever dual core with 4gb or RAM and the only issues I have were the ones I caused myself by trying to push RB beyond what it could do. And in the end, PG fixed THAT problem. My system runs like a knife through butter. And here is Richard with a brand new computer having major problems.... just no logic to it.
I still don't think it is BIOS related but we'll see. Because it is the USB bus you are dealing with, I doubt it is BIOS related. My BIOS may be 3 revs old, as are half of them in the country, and there is not a BIOS issue. If other devices work on his USB, that would steer me away from the USB bus being the issue.
I still want to see the Presonus work on another computer.