Hi jazzvibes,

When you say BB12 do you mean BB12 (which is a pretty old version of the program) or BB 2012?

If it is BB 2012 and if you registered with PG Music, I'm pretty sure they'd help you out with setting it up. They're a great company.

Contact options are listed under the "Support" link at the top of this webpage. The "Live Chat" option is a good way of communicating. It's a text-based internet connection.



If you click on the "More Contact Info" that I've highlighted in the image, there is also a international toll-free number. (Australia is listed as one of the places that can use this.)

Lastly, if you need to find out what time it is in Victoria, British Columbia (home of PG Music), the world clock found at this link can convert time zones for you. Simply scroll down and you'll see a link to the time zone convertor.

Hope this helps,
Noel


MY SONGS...
Audiophile BIAB 2025