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#168988 08/04/12 07:03 PM
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Help Please! Program was running fine on my old computor until it died. Bought a new laptop (running Kapersky, which I did not understand) which messed up the disk. I took the computor to our local shop who suggested reloading windows, which I did. Still no joy! I contacted an Aussie guy who sent me the BB setup prog. which got me started. However, after entering setup I get the message "IK Multimedia\Amplitude3\Prests\Band-in-A-Box\AA\Airbender.a3P. The source file is corrupted."
If I "Ignore" a whole is of progs come up with the same answer. I looked in the IK folder and the authorisation Manager folder is empty.
Can anyone send me a list of what is supposed to be in the Installation folder? Or failing that, can anyone suggest anywhere in Australia where I can send my disk to have it put back together.
I'm an old dude (74), and struggle to keep up with modern technology - even my mobile phone is a challengs!
I really can't afford to buy the program again so I would really appreciate any help I can get.
Cheers. Jazzvibes.

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Quote:

I contacted an Aussie guy who sent me the BB setup prog. which got me started.




??????

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"Kapersky"

Who's Kapersky? I thought he was a chess player???



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Sorry...spelled it wrong. Kaspersky....antivirus program. Damn difficult to understand if yer an old dude!
It took out the BB12 setup program and messed up some other stuff. As I said, setup begins ok, but after inital questions on where to put it etc. is come up with a box that says "IK files corrupted" I was under the impresion that the IK program was an optional. I don't think this should have tried to load imediately after BB setup begins.
I think that somehow all these different setup files have been put back in the wrong place, which is why I requested help in finding out what was in these folders and what went where.
Any help at all would be welcome.
Cheers. Jazzvibes

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Hi jazzvibes,

When you say BB12 do you mean BB12 (which is a pretty old version of the program) or BB 2012?

If it is BB 2012 and if you registered with PG Music, I'm pretty sure they'd help you out with setting it up. They're a great company.

Contact options are listed under the "Support" link at the top of this webpage. The "Live Chat" option is a good way of communicating. It's a text-based internet connection.



If you click on the "More Contact Info" that I've highlighted in the image, there is also a international toll-free number. (Australia is listed as one of the places that can use this.)

Lastly, if you need to find out what time it is in Victoria, British Columbia (home of PG Music), the world clock found at this link can convert time zones for you. Simply scroll down and you'll see a link to the time zone convertor.

Hope this helps,
Noel


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Hi again jazzvibes,

The IK BIAB presets are found in the "My Documents" folder under IK Multimedia | Amplitube 3 | Presets if that helps.

Details of your authorisation of Amplitube will still be on the IK website.

The version of Amplitube that came with BIAB is a free one so if it is indeed lost, it doesn't matter. It's easy enough to get back.

One other thought that occurred to me as I was typing this up is that it might be worth deleting absolutely everything to do with IK Multimedia.

Go to "Control Panel" (under the Start menu), select "Programs and Feature", right-click on Amplitube 3 and then click on "Uninstall".



That way, when BIAB is reinstalled, Amplitube will also be reinstalled. (To tell the truth, though, I'm flumoxed that Amplitube is not allowing the installation to occur. Have you tried disabling or shutting down Kaspersky while you install? That's what I'd do.)

From what you are saying, your antivirus program sounds like it's one of the "try and then buy" deals that come with laptop installations of Windows. If you have a legitimate copy of Windows, I'd uninstall Kaspersky and go and get Microsoft Security Essentials (MSE). Many people on these forums hold this Microsoft antivirus software in extremely high regard.

Hope this helps,
Noel

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Thank's guys for your support.It is 2012. I will try deleting IK and see if that works. Kaspersky did come with the laptop and I did buy it, but it is a bit cumbersome to use. I began using BB on a Mac about 1996 and just love this prog.
Anyway, thanks again.
Cheers. Jazzvibes.

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Turn off any virus checker etc. before installing.


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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While a great AV program Kaspersky can be a bit of a pain sometimes. Kaspersky does not have a turn off switch, Kaspersky does offer you a Pause Protection mode found by right clicking the Red K in the system tray.

If that does not work you might try uninstalling Kaspersky.

When you uninstall Kaspersky you have the option of complete uninstall or a custom uninstall where you can save the registration data. If you take that option all you have to do in reinstall the correct version of Kaspersky and it will pickup your registration data automatically. Then all you have to do is run the updates and you are back to where you started, hopefully with BB installed as well.


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Jazzvibes,

I forgot to mention that Microsoft Security Essentials is free. From all accounts, it's a great antivirus program.

Regards,
Noel


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Quote:

Jazzvibes,

I forgot to mention that Microsoft Security Essentials is free. From all accounts, it's a great antivirus program.

Regards,
Noel




A big +1 for MS Essentials!


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Definitely, big +1 on Essentials. For the past 10 years I've been using Norton. Even with all of its drawbacks and resource hogging, I thought that I was getting a good av / malware package. Finally, while trying to lower resource usage and latecncy spikes, I took the advice of the group here and switched to MS Essentials about 2 months ago. Its pretty impressive...very light load and if you don't look occassionally, you'll never know that its hard at work in the background.


Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2025, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Band-in-a-Box 2026 Video: AI Stems & Notes - split polyphonic audio into instruments and transcribe

This video demonstrates how to use the new AI-Notes feature together with the AI-Stems splitter, allowing you to select an audio file and have it separated into individual stems while transcribing each one to its own MIDI track. AI-Notes converts polyphonic audio—either full mixes or individual instruments—into MIDI that you can view in notation or play back instantly.

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You can see all the 2026 videos on our forum!

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Learn more about the Bonus PAKs for Band-in-a-Box® 2026 for Windows®!

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Join Tobin as he takes you on a tour of the new user interface in Band-in-a-Box® 2026 for Windows®! This modern GUI redesign offers a sleek new look with updated toolbars, refreshed windows, and a smoother workflow. The brand-new side toolbar puts track selection, the MultiPicker Library, and other essential tools right at your fingertips. Plus, our upgraded Multi-View lets you layer multiple windows without overlap, giving you a highly flexible workspace. Many windows—including Tracks, Piano Roll, and more—have been redesigned for improved usability and a cleaner, more intuitive interface, and more!

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Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!

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Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.

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Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!

We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!

Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.

Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!

Special offers until December 31st, 2025!

All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!

Learn more and listen to demos of XPro Styles PAKs.

Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!

XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.

Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!

Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!

We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!

Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!

In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!

Special offers until December 31st, 2025!

All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!

Learn more and listen to demos of the Xtra Styles PAK 21.

Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!

Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

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