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Band-in-a-Box for Windows
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Joined: Apr 2011
Posts: 10
Newbie
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OP
Newbie
Joined: Apr 2011
Posts: 10 |
Help Please! Program was running fine on my old computor until it died. Bought a new laptop (running Kapersky, which I did not understand) which messed up the disk. I took the computor to our local shop who suggested reloading windows, which I did. Still no joy! I contacted an Aussie guy who sent me the BB setup prog. which got me started. However, after entering setup I get the message "IK Multimedia\Amplitude3\Prests\Band-in-A-Box\AA\Airbender.a3P. The source file is corrupted."
If I "Ignore" a whole is of progs come up with the same answer. I looked in the IK folder and the authorisation Manager folder is empty.
Can anyone send me a list of what is supposed to be in the Installation folder? Or failing that, can anyone suggest anywhere in Australia where I can send my disk to have it put back together.
I'm an old dude (74), and struggle to keep up with modern technology - even my mobile phone is a challengs!
I really can't afford to buy the program again so I would really appreciate any help I can get.
Cheers. Jazzvibes.
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Band-in-a-Box for Windows
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Joined: Oct 2007
Posts: 4,251
Veteran
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Veteran
Joined: Oct 2007
Posts: 4,251 |
Quote:
I contacted an Aussie guy who sent me the BB setup prog. which got me started.
?????? 
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Band-in-a-Box for Windows
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Joined: Sep 2004
Posts: 392
Journeyman
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Journeyman
Joined: Sep 2004
Posts: 392 |
"Kapersky" Who's Kapersky? I thought he was a chess player??? 
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Band-in-a-Box for Windows
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Joined: Apr 2011
Posts: 10
Newbie
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OP
Newbie
Joined: Apr 2011
Posts: 10 |
Sorry...spelled it wrong. Kaspersky....antivirus program. Damn difficult to understand if yer an old dude!
It took out the BB12 setup program and messed up some other stuff. As I said, setup begins ok, but after inital questions on where to put it etc. is come up with a box that says "IK files corrupted" I was under the impresion that the IK program was an optional. I don't think this should have tried to load imediately after BB setup begins.
I think that somehow all these different setup files have been put back in the wrong place, which is why I requested help in finding out what was in these folders and what went where.
Any help at all would be welcome.
Cheers. Jazzvibes
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,587
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,587 |
Hi jazzvibes, When you say BB12 do you mean BB12 (which is a pretty old version of the program) or BB 2012? If it is BB 2012 and if you registered with PG Music, I'm pretty sure they'd help you out with setting it up. They're a great company. Contact options are listed under the "Support" link at the top of this webpage. The "Live Chat" option is a good way of communicating. It's a text-based internet connection.  If you click on the "More Contact Info" that I've highlighted in the image, there is also a international toll-free number. (Australia is listed as one of the places that can use this.) Lastly, if you need to find out what time it is in Victoria, British Columbia (home of PG Music), the world clock found at this link can convert time zones for you. Simply scroll down and you'll see a link to the time zone convertor. Hope this helps, Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,587
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,587 |
Hi again jazzvibes, The IK BIAB presets are found in the "My Documents" folder under IK Multimedia | Amplitube 3 | Presets if that helps. Details of your authorisation of Amplitube will still be on the IK website. The version of Amplitube that came with BIAB is a free one so if it is indeed lost, it doesn't matter. It's easy enough to get back. One other thought that occurred to me as I was typing this up is that it might be worth deleting absolutely everything to do with IK Multimedia. Go to "Control Panel" (under the Start menu), select "Programs and Feature", right-click on Amplitube 3 and then click on "Uninstall".  That way, when BIAB is reinstalled, Amplitube will also be reinstalled. (To tell the truth, though, I'm flumoxed that Amplitube is not allowing the installation to occur. Have you tried disabling or shutting down Kaspersky while you install? That's what I'd do.) From what you are saying, your antivirus program sounds like it's one of the "try and then buy" deals that come with laptop installations of Windows. If you have a legitimate copy of Windows, I'd uninstall Kaspersky and go and get Microsoft Security Essentials (MSE). Many people on these forums hold this Microsoft antivirus software in extremely high regard. Hope this helps, Noel
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Band-in-a-Box for Windows
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Joined: Apr 2011
Posts: 10
Newbie
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OP
Newbie
Joined: Apr 2011
Posts: 10 |
Thank's guys for your support.It is 2012. I will try deleting IK and see if that works. Kaspersky did come with the laptop and I did buy it, but it is a bit cumbersome to use. I began using BB on a Mac about 1996 and just love this prog.
Anyway, thanks again.
Cheers. Jazzvibes.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,572
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,572 |
Turn off any virus checker etc. before installing.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Sep 2000
Posts: 288
Apprentice
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Apprentice
Joined: Sep 2000
Posts: 288 |
While a great AV program Kaspersky can be a bit of a pain sometimes. Kaspersky does not have a turn off switch, Kaspersky does offer you a Pause Protection mode found by right clicking the Red K in the system tray.
If that does not work you might try uninstalling Kaspersky.
When you uninstall Kaspersky you have the option of complete uninstall or a custom uninstall where you can save the registration data. If you take that option all you have to do in reinstall the correct version of Kaspersky and it will pickup your registration data automatically. Then all you have to do is run the updates and you are back to where you started, hopefully with BB installed as well.
Intel i5, 8 GIG, M-Audio NRV10, M-Audio BX8's, Cubase, BIAB, Win 7
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,587
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,587 |
Jazzvibes,
I forgot to mention that Microsoft Security Essentials is free. From all accounts, it's a great antivirus program.
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 24,716
Veteran
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Veteran
Joined: Dec 2003
Posts: 24,716 |
Quote:
Jazzvibes,
I forgot to mention that Microsoft Security Essentials is free. From all accounts, it's a great antivirus program.
Regards,
Noel
A big +1 for MS Essentials!
OK, a random thought;
Why does toilet paper need a commercial? Who's not buying it?
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 2,504
Veteran
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Veteran
Joined: Dec 2011
Posts: 2,504 |
Definitely, big +1 on Essentials. For the past 10 years I've been using Norton. Even with all of its drawbacks and resource hogging, I thought that I was getting a good av / malware package. Finally, while trying to lower resource usage and latecncy spikes, I took the advice of the group here and switched to MS Essentials about 2 months ago. Its pretty impressive...very light load and if you don't look occassionally, you'll never know that its hard at work in the background.
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® offer a wide range of genres designed to fit seamlessly into your projects. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.
What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!
The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.
The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.
The Xtra Styles PAKs 1-21 are available for only $29 ea (reg. $49 ea), or get them all in the Xtra Styles PAK Bundle for only $199 (reg. $349)! Listen to demos and order now! For Mac or for Windows.
Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.
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