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Band-in-a-Box for Windows
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Joined: Oct 2005
Posts: 45
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OP
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Joined: Oct 2005
Posts: 45 |
I have been trying to install my 2012 USB version onto the F drive of a new computer and have not had any luck. It takes about 4 hours to install, everything looks to be there but when I try to open it I get all kinds of errors. I didn't write them all down (sorry) but the gist of it is the program will not open. I can't for the life of me figure out what is wrong! I reformatted the new drive and started all over again. Same results, takes 4 hours and the program will not open. Any ideas on what is going on?
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Band-in-a-Box for Windows
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Anonymous
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Anonymous
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I think what has happened is that while you installed to F:, the software needs to be told that and it may be looking for C:\BB to run. The specific errors would help us decode it.
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Band-in-a-Box for Windows
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Joined: Oct 2005
Posts: 45
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OP
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Joined: Oct 2005
Posts: 45 |
I did tell the software to install on the F drive. Some of the files are dll files. Every time it gave me a dll file missing I went to the USB drive, found it and put it in the system folder of the computer, then tried putting it in the BB root directory but it would just come up with another file missing.
I'll go back and try to get a list of all the errors I'm getting but I'm not sure if I can as it doesn't give me an error until I try to fix the previous one!
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Band-in-a-Box for Windows
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Joined: Oct 2005
Posts: 45
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OP
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Joined: Oct 2005
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BTW, is there any way I can install just the program on the C drive and tell it to put all the tracks (drums, bass, piano, etc.) on the F drive? See the problem is the C drive is too small to install everything on, that's why I'm trying to put it on the F drive.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,511
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Hi Debby. Yes, one of the choices from the four installation choices when you run the setup program on the external hard drive, is to put just the system-type files on drive C and keep the RealTracks and RealDrums on another drive. This is what I have done. It's not what I would call a small program that will be on drive C, but it's nothing compared to the size of the RealTracks and RealDrums. Unless you are going to be left with less than 15% free on your C drive, this choice could work for you.
Might I suggest you give PG Music Support a call? What with manually moving .DLL files to the system folder of the computer (and there are a few choices there, depending), I think it might be best if you spoke with a tech at the company.
Also, Eddie has a good point. He works in IT, and several of us know our way around PC tech. We would need to know what those error message are to be able to help you.
Good luck!
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 7,697
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Not only that Debbie, we need the exact specs of your system, the CPU, HD size and available space, ram, all that kind of info. Otherwise you're calling a mechanic saying I'm getting error messages on my dashboard without telling him what year, make, model car it is.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,493
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Debby,
Matt's suggestion is a good one. PG Music Support would be well worth talking to regarding this.
Does the program work from the USB drive? Also, have you been using the installation file on the USB drive to install it to F (I'm assuming F is an internal drive and not another USB drive)?
One thing I've discovered from reading these forums over the years is that when BIAB starts doing strange things it's often an issue with the User Account Control (Win 7 and Vista) or an antivirus program.
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Oct 2005
Posts: 45
Enthusiast
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OP
Enthusiast
Joined: Oct 2005
Posts: 45 |
It's a 2 gig cpu, 2 gigs RAM, Win XP, C drive is 75 gig, F drive is 150 gig. Yes the program does run from the USB HD. The computer sees the USB too. I did click on the setup file from the USB HD to install to the internal F drive of the computer. I think I answered all the questions.
I did call tech support last night and the suggestions they gave me didn't help. They said if the suggestions didn't help then I might have to send the USB HD back to them, which I don't want to do as I'll be without it, but I may have to.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,493
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Joined: Oct 2008
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Hi Debby,
Go to the \bb folder on the F-drive and rename the files "intrface.bbw" and "mysetup.dk" to something like "intrface.bbw.old" and "mysetup.dk.old".
These are the configuration files and by renaming them, you are forcing BIAB to create new ones when you start the program. This is the ultimate version of a factory reset.
(Note that it's "intrface" without and "E". Also, by renaming them, you can always delete the new ones the BIAB creates and then put these original ones back to what they were.)
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,944
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,944 |
First suggestion is to see if the program runs from the USB hard drive. If it does, there would be *** no *** need to return it, as the hard drive would be working correctly.
Next step would be installing the minimal installation of BB required to the hard drive, which is one of the installer options.
Then run BB from the c:\ drive, usually c:\bb\bbw.exe is the program that you run. Once inside there, you need to tell BBW to use f:\bb\drums and f:\bb\realtracks as the source of the RealDrums and RealTracks. You do that in Prefs-RealDrums and Prefs-RealTracks.
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,493
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,493 |
Debby, You might need to clarify this with Peter Gannon but I suspect when he said ... Quote:
If it does, there would be need to return it, as the hard drive would be working correctly.
... he meant to say "If it does, there would be no need to return it, as the drive would be working correctly."
This was why I asked earlier if you could run the program from the USB drive.
By the way, if you try the renaming of the files I suggested (on your F-drive installation), once the program is started, you'll need to tell it where to find Realdrums and Realtracks as well as setup MIDI options.
Also, you would need to go to the directory of the installation after the renaming of the files, find BBW.EXE in that directory, and double click that BBW.EXE to start the program. (While it's unlikely, it's possible that the shortcut that was created by the installation has confused the location of the program. Thus going to the directory and running the program directly from there will help determine what the fault is.)
If everything works after that, it's easy enough to set-up a shortcut for BBW.EXE in that directory and to point BIAB to Realdrums, Realtracks and MIDI.
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Anonymous
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Anonymous
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Oh wow..... Debby, for $79 you can buy a 1 TERRABYTE drive! (I just bought one for a customer.) If you know anybody even a little bit skilled in IT they can do a clone using a program called Ghost, or one called Drive Image. That will take your existing C: drive and clone it byte for byte to the new LARGE drive. It will move the OS, all your programs.... everything, because it isn't "moving" anything as in "cut it from here and paste it to there". It is a bitcopy, which means sector 1 to sector 1, to the end. If you do that, you won't sweat space again for a LONG time.
Byte values go like this.
1000 Bytes = 1 Kilbyte
1000 Kilobytes = 1 Megabyte
1000 Megabytes = 1 Gigabyte
1000 Gigabytes = 1 Terabyte
1000 Terabytes = 1 Petabyte
1000 Petabytes = 1 Exabyte
1000 Exabytes = 1 Zettabyte
1000 Zettabyte = 1 Zottabyte
1000 Zottabyte = 1 Brontobyte – that is a 1 followed by 27 zeroes
At the moment, for home computers, up to a 2 terrabyte drive is affordable.
Just to picture it, a 1 with 27 zeros is
1,000,000,000,000,000,000,000,000,000
My computer that runs BIAB/RB has a 1 terrabyte drive. With about 20 songs on it, and each song is in a folder that contains the RB sequences, tracks dumped to individual wav files, all tracks merged to one wav file, and MP3s samples at both 320 and 128 (different sizes to go different places). Sonar is also on that computer. Windows 7, a space hog.
With all of that redundancy in file saves, I am currently at 78% free space. I seriously can't even imagine a 75gb hard drive. Windows 7 itself uses 13gb. That is 17% of your hard drive for just the OS.
Shop around online and find a deal and upgrade. Just make sure you know IDE or SATA drives.
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,944
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,944 |
Thanks Noel... now fixed above in my original post....
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Oct 2005
Posts: 45
Enthusiast
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OP
Enthusiast
Joined: Oct 2005
Posts: 45 |
Thanks for all the help. I will try all the suggestions after calling tech support again. They sent me an email telling me to call them so I'll do that today. Sure hope they can help me! Again, thanks!
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