I can't help with this, but I can help for the future.

Get a disk image program like Norton Ghost (no relation to me) or Acronis - I use Ghost but have also read good things about Acronis. Disk image is MUCH, MUCH better than a plain old back-up app. I used to use Dantz Retrospect and a few others before that, and they were fine at restoring my data, but not the OS and they didn't clear a virus from my wife's computer.

I make a complete disk image once per month and in addition, before installing any new software. I also make incremental changes to the image every night before I turn the computer off (takes about 2 minutes).

I've not had a virus, but I've installed some nasty software that wrecked my system, but a Ghost image saved my *ss more than once.

Example case:
I got a Cubase LE disk free with a guitar pedal I bought. I hadn't tried Cubase in a long time and was curious to see if it had changed to the point where I might like it. So I made a fresh disk image and installed it. It went through most of the Cubase install, and asked me toto re-boot the computer. On re-boot the install never finished but again asked if I want to re-boot the computer. I was stuck in the re-boot loop, I wanted to finish the install so I tried the safe mode but even the safe mode wouldn't even get me out of the re-boot loop.

So I installed the Ghost rescue disk into the CD drive, booted from the CD, restored my HD from the image on my external USB drive and the computer was back to normal.

Stupid me, I tried installing Cubase LE again, and the same thing happened so it's back to Ghost again.

It should work for a virus as well. The disk image works better than a backup/restore because it supposedly re-writes your disk exactly as it was at the last back up. If you back up every night, you can get back there with no problem.

So once you get your computer up and running again, get a good disk imaging software app and back up daily. It can save your data.

Insights and incites by Notes

Bob "Notes" Norton smile Norton Music
https://www.nortonmusic.com

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