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Journeyman
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Journeyman
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I have recently within the week been having a problem with my internet access. I can readily access PGMusic, Ebay, etc. initial website, but when I try to access a link within that site all my computer does is keep trying to access the site but is never successful. For instance when I try to access the Sweetwater site on nearfield monitors, or when in ebay and I click on an item to bid access is never achieved. Also some websites take 5 to 10 minutes to initially access. I have run Avast, Superantispyware, and Defender and all show no evil spyware or lurking viruses. Rebooting does not help either. Has anyone got any suggestions.Thanks. D.
There are only 3 kinds of musicians: those that can count, and those that can't!
PC AMD A4-5300 APU 3.4 GHz, 8gb RAM, 1T HDD, Windows 10,
Reaper 4.77, BIAB2018, PTPA12, RB2018, Roland VS-880 DAW
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Try free ccleaner from piriform.com. (It will wipe out your history and cookies but seems to solve some problems like this.)
"My primary musical instrument is the personal computer."
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malwarebytes antimalware, using a safe mode scan
If that doesn't work maybe update your browser
I do not work here, but the benefits are still awesome
Make your sound your own!
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I had a similar problem in IE. I set my internet options back to dfault and it went away.
Win 11 64, Asus Rog Strix z390 mobo, 64 gig RAM, 8700k
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Journeyman
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I am back and still no success. Thanks for taking the time for suggestions, I tried them all. Currently I run Superantispyware, Avast, and Windows Defender. I ran a full scan with Malware and it found 1 part of a PC utility spyware program I couldnt complete the download on. I tried resetting the default and even uninstalled explorer 9 because the machine worked fine on explorer 8. I should mention that I am talking about my general use HP laptop. I dont use my DAW for any email, surfing, etc, I am only using it (DAW)now because my laptop is useless for forum use. It boots up fine, loads email fine, I can access all my documents easily. Every time I access the internet it is slower than molasses and I cant connect to any links. I am still open to suggestions. This is very time consuming and frustrating.Thanks for any further suggestions.D
There are only 3 kinds of musicians: those that can count, and those that can't!
PC AMD A4-5300 APU 3.4 GHz, 8gb RAM, 1T HDD, Windows 10,
Reaper 4.77, BIAB2018, PTPA12, RB2018, Roland VS-880 DAW
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Anonymous
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Go to TOOLS --> INTERNET OPTIONS --> CONNECTIONS --> LAN SETTINGS and make sure your proxy server is not checked. There have been viruses in the past that turned the proxy on, and you don't use a proxy server.
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The way you desribe the problem, it seems unusual. You say it loads the 'primary page' but not the secondary ones - ie. links from these pages.
I have never heard of this, though it is possible that your original page is stored in a chache on your machine and the others are accessed over the internet.
Perhaps check your internet speed. Here my IP promises me 30 mbps but I often get 1 mgps.
If your internet ISP is slow this could effect things. Phone them. obviously WIFI can be effected by walls etc.
Win 11 64, Asus Rog Strix z390 mobo, 64 gig RAM, 8700k
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To check your interrnet speed go to somewhere like speedtest.net Maybe do it alos on another machine if easily possible
Win 11 64, Asus Rog Strix z390 mobo, 64 gig RAM, 8700k
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Anonymous
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The primary page could be (and likely is) loading from cache. To test that, get to some "top" page, like a newspaper or CNN or something with a clock, and refresh. Or go to somewhere you have never been, like www.purple.com. If you acn get to a page you have never visited, your internet is working. If you can't, you likely have an in house connectivity issue. Click START, then type CMD and hit enter. In that black box that just opened, type ping www.google.com <enter> and you should see 4 packets sent and 4 received. If you get host unreachable, request timed out or anything other than 4 packets sent and 4 received, you are not getting out of your house. Then try to ping 192.168.1.1 if you have a Linksys router or 192.168.0.1 if you have a Netgear or a D-Link. If you can't ping your own router, bypass the wireless by plugging a cable in and doing the ping command again. You need to determine if you are talking to your router as step #1. S-L-O-W and can't connect are very different conditions. Once you determine if you are even getting out of your house, there is more.
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Eddie's suggestion was my first instinct.
I'd just start with ping routine myself though.
With a couple quick tests it'll surely let you know if you are getting out, and how far.
FWIW ping has its weakpoints with cache also. I hit one today. Thought I'd ping a website to see if we were still hosting it (since response displays the IP). My system pinged our server (because it was in cache I guess)and of course our server responded since the bindings were still there. So I thought we had it. A while later a reverse lookup and whois showed me the error of my ways.
Wrong test for intended purpose on my part I guess.
But I learned today 'ping' in command line still has cache. Somehow I thought this may be relevant.
I do not work here, but the benefits are still awesome
Make your sound your own!
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Hey rharv, ping doesn't cache... What you actually came across was a cached DNS lookup.
--=-- My credo: If it's worth doing, it's worth overdoing - just ask my missus, she'll tell ya  --=--You're only paranoid if you're wrong!
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I'll second that possibility that you've got a proxy hijacking your machine. A couple years back I picked up something that set me to some proxy server, and it was a real pain to get rid of.
Lawrie is right about ping not caching. DNS caching is another story entirely.
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Yep
Threw me for about half an hour.
None of my changes to the site were working .. because the site was somewhere else
I do not work here, but the benefits are still awesome
Make your sound your own!
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Anonymous
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I wish I remember the name of the virus, but ALL IT DID was enable the proxy server, set the home page and make the proxy route you to where the hijack wanted you to go. I must have had 5 customers call me about it. And though the fix took 2 minutes, I get a 1 hour minimum charge of $75, so.... In one case the guy thanked me and sent me on my way, but in most cases I stayed there and did temp file cleanup, malware scan...
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I've run into something that behaves similiar to what is being described. It's a data stealing trojan and bootkit virus called Alureon. Don't know where I've been picking it up, but have had it 3 times over the last 6 months. MS Essentials doesn't seem to pick it up on its quick scan, it only sees it on a full scan. Malwarebytes only sees part of it. The only way that I can remove it is to use a Kaspersky download called TDDS Killer. If you can get to that, give it a try at http://support.kaspersky.com/faq/?qid=208283363 Download it from another computer and load into the infected computer. Good luck.
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2025, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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DennisD...did you ever get this resolved? Would be interested in what you found out.
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2025, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Journeyman
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Fellow posters, thank you for your time and attention to my plight. I think I may have solved the problem. Firstly I would like to re-mention that my other computers were accessing and browsing just fine, so at least the problem was isolated to my laptop. My laptop is my work computer so I was very handicapped by the problem. Anyway I tried each and every suggestion given by your responses to no avail. Then on another website some one suggested going into TOOLS > MANAGE ADD ONS and disabling them all. I tried that to no avail. Then for some reason I went into YOUTUBE and tried to play a video, which it would not do because I had disabled it (Adobe). The system told me the video needed Shockwave Flash (which I had Just disabled) would I like to load/run it. I clicked yes and Voila! after installing the software and replaying the YOUTUBE link, the link opened immediately. I have been playing with (browsing) ebay, youtube, and some of my work sites with great success. So it appears my problem was a glitch in the "Adobe Flash player". I want to thank you for your suggestions because even at my old age I learned things about pinging, and other approaches to solving challenges. Once again thanks for your time and attention. DennisD
There are only 3 kinds of musicians: those that can count, and those that can't!
PC AMD A4-5300 APU 3.4 GHz, 8gb RAM, 1T HDD, Windows 10,
Reaper 4.77, BIAB2018, PTPA12, RB2018, Roland VS-880 DAW
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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New RealTracks Released with Band-in-a-Box 2025!
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These RealTracks includes “Soul Jazz” with Neil Swainson (bass), Mike Clark (drums), Charles Treadway (organ), Miles Black (piano), and Brent Mason (guitar). Enjoy “Requested ’60s” jazz, classic acoustic blues with Colin Linden, and more of our popular 2-handed piano soloing. Plus, a RealTracks first—Tango with bandoneon, recorded in Argentina!
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We’ve added new RealTracks across bro country, Americana, praise & worship, vintage country, and songwriter piano. Highlights include Brent Mason (electric guitar), Eddie Bayers (drums), Doug Jernigan (pedal steel), John Jarvis (piano), Glen Duncan (banjo, mandolin & fiddle), Mike Harrison (electric bass) and more—offering everything from modern sounds to heartfelt Americana styles
Check out all the 202 New RealTracks (in sets 456-467)
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- Look Ma! More MIDI 13: Country & Americana
- Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes
- MIDI SuperTracks Set 44: Jazz Piano
- Artist Performance Set 17: Songs with Vocals 7
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XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
New! Xtra Styles PAK 20 for Band-in-a-Box 2025 and Higher for Windows!
Xtra Styles PAK 20 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest and greatest in the all new Xtra Styles PAK 20 for Band-in-a-Box! This fresh installment is packed with 200 all-new styles spanning the rock & pop, jazz, and country genres you've come to expect, as well as the exciting inclusion of electronic styles!
In this PAK you’ll discover: Minimalist Modern Funk, New Wave Synth Pop, Hard Bop Latin Groove, Gospel Country Shuffle, Cinematic Synthwave, '60s Motown, Funky Lo-Fi Bossa, Heavy 1980s Metal, Soft Muted 12-8 Folk, J-Pop Jazz Fusion, and many more!
All the Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 209 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 20.
Video: Xtra Styles PAK 20 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 20 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
New! XPro Styles PAK 9 for Band-in-a-Box 2025 and higher for Windows!
We've just released XPro Styles PAK 9 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 29 RealTracks/RealDrums!
We've been hard at it to bring you the latest and greatest in this 9th installment of our popular XPro Styles PAK series! Included are 75 styles spanning the rock & pop, jazz, and country genres (25 styles each) that fans have come to expect, as well as 25 styles in this volume's wildcard genre: funk & R&B!
If you're itching to get a sneak peek at what's included in XPro Styles PAK 9, here is a small helping of what you can look forward to: Funky R&B Horns, Upbeat Celtic Rock, Jazz Fusion Salsa, Gentle Indie Folk, Cool '60s Soul, Funky '70s R&B, Smooth Jazz Hip Hop, Acoustic Rockabilly Swing, Funky Reggae Dub, Dreamy Retro Latin Jazz, Retro Soul-Rock Fusion, and much more!
Special Pricing! Until July 31, 2024, all the XPro Styles PAKs 1 - 9 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 9 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
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Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support
Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins
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