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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 15,974
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,974 |
If a copy and paste on the k:\bb folder from the USB to the C:\ drive fails, then it is definitely a hardware problem. That can be (1) under-powered USB (2) loose cable (3) defective hard drive. I'd be betting on #1 (because that's a common problem), but returning the drive is the easiest solution.
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 2,504
Veteran
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Veteran
Joined: Dec 2011
Posts: 2,504 |
Point well taken John, I was wondering when someone was going to point out that Dr. Gannon is always more than helpful and one of the most actively involved CEO's that I know of.
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2026, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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Band-in-a-Box for Windows
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Joined: Dec 2012
Posts: 175
Apprentice
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OP
Apprentice
Joined: Dec 2012
Posts: 175 |
Quote:
Just curious. Are you aware that Peter or Pete ,as you call him, IS PGMusic?My opinion is that you are just a cocky no it all. My opinion of course. I've seen a lot of them here.
I do hope it gets sorted out though.
Cocky? Wow. I left off the letter 'r' once somewhere?. I am both dyslexic and a clumsy typist (I have long nails for playing country music), and I need / USE spell check always and these posts take me a long time to put together. BTW...that would be 'know' it all if I wanted to be cocky. And cocky or not, I am also experienced enough to know how to communicate my problems with a competent tech support person and work diligently with screen shots and details to assist, which I did to the best of time availability. PG music determined I had a bad drive and so many people still doubt that?. Of course after nearly 20 hours of troubleshooting away from my family we can all get a bit frustrated at times anyway. Perhaps you can understand that.
And...Peter if this is an UNDER-POWERED USB issue, then this is the only one small drive out of multiple USB powered devices and drives that my stable computer cannot power (even with both USB cables plugged in). Does that really seem likely? It seems as if it will not be confirmed that I actually received a defective drive, but I know what I have experienced. PG Music will have the drive back soon enough and you will do what you will with it. No problem either way.
Also Peter, if this is indeed an under-powered issue... it will repeat with any drive I get.
Unfortunately PG music actually is not sending me a new drive. I was told it was not clear when he would be able to assist me. The store I bought it from is receiving this one back and sending me a fresh one today.
I look forward to using Real Band and hearing all of the Real Tracks in BIAB.
Cheers.
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Band-in-a-Box for Windows
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Joined: Dec 2012
Posts: 175
Apprentice
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OP
Apprentice
Joined: Dec 2012
Posts: 175 |
Quote:
If a copy and paste on the k:\bb folder from the USB to the C:\ drive fails, then it is definitely a hardware problem. That can be (1) under-powered USB (2) loose cable (3) defective hard drive. I'd be betting on #1 (because that's a common problem), but returning the drive is the easiest solution.
For clarity, it doesn't fail...it gets missing files error messages. I can skip them and continue until the next one and next one etc.. I have lost count on how many missing files error messages I get.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
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Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
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PowerTracks Pro 2026 for Windows is Here!
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
Get started today—first-time packages start at just $49.
Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!
Order now!
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